error in dynamic simulation in fusion 360

[assiddiq_bourihane]

Hello community,

when I run the calculation in the cloud, I get an error :

(Error : Platform error )

(Cause: Failed to validate monetisation)

despite having a student licence.

[henderh]

Hi @assiddiq_bourihane,

This error can occur if the time set on your machine too far out of sync with the internet time.

Could you try solving again after you've made the following change?

Windows:

• Start > Settings > Time & Language > Date & time > Set time automatically > On

Mac:

• System Preferences > Date & Time > Set time and date automatically > On

If you're still having issues, please attach the diagnostic log files when you see this error and we'll investigate it further.

• Help pull-down > Support and Diagnostics > Diagnostic Log Files

 Thank you,