Crash!

Crash!

Anonymous
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6 Replies
Message 2 of 7

Crash!

Anonymous
Not applicable

I am experiancing crashes like crazy!  

What am I supposed to do?

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369 Views
6 Replies
Replies (6)
Message 1 of 7

Anonymous
Not applicable
It's really been working fine with the exception a few crashes over the past few months.
I can't even get it to open to get any diagnostics.
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Message 3 of 7

PhilProcarioJr
Mentor
Mentor

Get your diagnostic logs and post them for the dev team to look at. It would also help if you described what you were doing when Fusion crashed.

DiagLogs.png



Phil Procario Jr.
Owner, Laser & CNC Creations

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Message 4 of 7

brianrepp
Community Manager
Community Manager

@Anonymous are you seeing actual crashes (resulting in a crash error report)?  Did this just begin this morning?  If so, it's possibly related to the intermittent service issues we're currently having:  http://forums.autodesk.com/t5/design-validate-document/notice-intermittent-service-degradation/td-p/6063946

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Message 5 of 7

Anonymous
Not applicable
I am experiencing actual crashes and then it wont re-open after the crash.
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Message 6 of 7

innovatenate
Autodesk Support
Autodesk Support

Can you post  a copy of the diagnostic log files and the copy and paste your graphics diagnostics to this forum thread?

 

Was Fuson 360 working normally previously or is this a fresh install?

 

Thanks,

 

 




Nathan Chandler
Principal Specialist
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Message 7 of 7

Phil.E
Autodesk
Autodesk

@Anonymous

All of your crashes today were from the network outage. You were force-quitting the program.

 

Xpert1100

Please remember to fill out the CER dialog. These help us diagnose crashes.

 

Thanks!

 

CER_reporting.png





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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