Corrupt File

[rpagewood]

I have a corrupt file that seems to crash F360 everytime I open it. I need to recover it some how.

I have tried downloading as F360 archive and opening as well as winding it back to an older user saved version and still have not had any luck.

I can't attach it here as the file is 15MB

Any ideas how i can open this?

[rpagewood]

anyone able to help with this? 

I really need to recover the file

[Phil.E]

You could try rolling back to an earlier version, before it started crashing.

Can you drop the file that crashes into this folder? I'll be happy to look at it.

https://autodesk.box.com/s/7g5suslbiz5xq77m46fpspyf0lzkq4ex

[rpagewood]

So I managed to roll it back to a version that opened. Re-did all the work I had lost saved it again and the same thing happens. F360 crashes when trying to open.

It's getting pretty annoying now.

[rpagewood]

I will put the corrupt file into the folder.

[Phil.E]

It crashes for me too, in development builds. I'm logging a high priority bug on this and asking how to recover the data.

In the mean time, it is notable that you recreated the problem yourself. This means that something very specific is causing the problem and thus, can probably be avoided for now. We'll fix the crash, no worries on that, but it will be a few weeks before the next update.

Can you describe what part of the model you added that causes the crash? Just list the general steps you took to create what ever makes it crash, since you've successfully isolated that moment in design history.

If you prefer, we can take this conversation to email.

[logged as FUS-17791]

[Phil.E]

We looked at your file. The problem is corrupt joints. We can block the crash but need to know more about your workflow.

Here is the note from the developer:

"1. Is this scenario reproducible, can customer create such corrupted files repeatedly?
2. What changes/operations he made to make the data corrupt?
3. Is user OK if we provide him with the repaired model which can be opened after May release, for this file? Does he have more of such corrupted files?"

Looking forward to your feedback.

Thanks,