Corrupt file

[Anonymous]

Hi everyone

I had just finished working on a model when clicked to start cloud rendering and Fusion crashed. When I opened the software again, file wouldn't open and the same happens in the preview window in a360. What I have already tried:

- Downloading the .f3d file via a360 and importing to Fusion on a different project: crashes on open as if I had opened the file from within the software, no change;

- Downloading STP/IGES/IPT file via a360: no link is generated, I get the message warning that I'll receive an email with the link but such email never reaches me;

- Promoting earlier versions: same errors, no change at all.

Do you guys have any idea I could try? Here's the link to download the file in case you want to have a look http://a360.co/2eGWQ3B

Thanks!

Giovanni

[Phil.E]

Thanks for posting this. I've logged it as a crash (FUS-28545). 

It appears to be crashing in the Sculpt code. I've asked the engineer to post a remedy if they can find one.

Sorry for the trouble. 

[Anonymous]

No worries, thanks for that!

[Phil.E]

The engineers were indeed able to fix the model. Please find it attached. Very nice model!

[Anonymous]

Awesome, thanks a lot! Effective and quick support is always appreciated.