Corrupt cloud storage issue

Corrupt cloud storage issue

macmanpb
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Corrupt cloud storage issue

macmanpb
Collaborator
Collaborator

After working in offline mode and some crashes i changed back to online mode.
And fusion was not able to restaurate the dashboard with the new data. Fusion uploads the new files but the files that was uploaded are corrupt.

I changed back to offline mode to get my created new file back from the local storage. I have luck and the local storage has the last saved version.
I switched to online mode again and now the file was send to the cloud correctly.

But i cant not delete the three ghost files in myhub. I am not trusting the underlaying file system in fusion360.
Please correct that! 😉

 

crash1.png

crash2.png 

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Message 2 of 2

Vijay.Ilavarasan
Alumni
Alumni

Hi,

 

Sorry that you are running into this. We had put out a fix for this earlier, but looks like some parts of the issue are still lurking around.

Would you mind sharing the log files to help us diagnose further? (Please go to the help icon and select diagnostic log files and post the zip file or email to vijay.ilavarasan@autodesk.com)

 

Thanks,

Vijay

 

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