Combine file refuse to open in A360

[Zephyr958]

Hello,
I reported to A 360 that one of my files refuse to upload to the viewer. The rep  Bret Wright suggested I forward the complaint to Fusion 360. team. I believe a the original file is in abusy loop and the possible cause of the problem
Please see attachment

[innovatenate]

Have you tried looking at the file in incongito mode or private mode? If you haven't yet, it may help to open the Fusion 360 file and safe a new version. If that doesn't help, can you share a public link of the design with us?

Feel free to private message me the link if you prefer to keep it private. 

Thanks,

[Zephyr958]

Thanks for your suggestion and help Nathan, I have save muItiple version, I finally got the file that was in a busy loop to stop being busy by promoting an earlier version. Now that this is done The new version save from tne original is asking to get latest version and when I do , this inclusion explode the new version. Looks like I have to start all over again, this is the worst way to learn patience My reason for keeping this private is,I wanted to put this design in the gallery but not until all the errors are corrected.

[Zephyr958]

Hello Nathan,
I have been trying to invite you to the project but I need an email address or send me steps how to private message you.
Thanks
Errison

[brianrepp]

Hi @Zephyr958 - Nate's email is:  nathan DOT chandler AT autodesk.com

[Zephyr958]

Hello Brian,
Thanks for the email address, I added nathan to the project and I am now waiting for him to review my complaint. I thought I had resolve the busy file, however its still busy. It seems I can't move on without a resolution.