Cloud tool library disappeared

Cloud tool library disappeared

Anonymous
Not applicable
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Message 1 of 3

Cloud tool library disappeared

Anonymous
Not applicable

Hi,

 

I created a tool library in the cloud folder and when I closed fusion 360 and started it up again, the whole library had disappeared. I found some posts that recommend going to the A360 drive online and looking in the trash folder, however, the library was not there. I know I created it, closed it and opened it a few times just to make sure it was created before I closed Fusion 360. Is there something else I may be missing? I noticed there did not seem to be any kind of commit or upload button associated with creating the library, so I just assumed that it would upload on its own...

 

I have since made a few test libraries using random tools from the sample tools provided, and these ones disappear as well, but I can find them in the trash folder. This seems to be a major problem with Fusion 360, is there a fix coming soon? What are the recommendations until then?

 

Thanks

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2 Replies
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Message 2 of 3

Bud_Schroeder_ADESK
Alumni
Alumni
Hi Greg,

I'm going to move your post to the Fusion forum so that the team can help you out.

Hope this helps get you pointed in the right direction for help with Fusion.
Bud Schroeder
AutoCAD Customer Council Beta Programs
Autodesk Inc.

Join the AutoCAD Customer Council Beta Program.


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Message 3 of 3

jeff.pek
Community Manager
Community Manager

Hi -

 

Can you tell me what kind of environment you have?

Are you on Windows or Mac? If on Mac, are you using the App Store version?

 

If you could, could you also send me your diagnostic logs, along with a rough timeframe when you were working in this area?

 

Thanks,

  Jeff