Cannot save offline files

Cannot save offline files

Anonymous
Not applicable
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Message 1 of 3

Cannot save offline files

Anonymous
Not applicable

Hey all,

 

I just did a bunch of work offline and i cannot save my file because it says I need to go online to update my list of projects.

 

Any help?

 

Luke

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483 Views
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Message 2 of 3

charegb
Community Manager
Community Manager

Hi Luke,

I'm assuming you had to login today after the maintenance started so your cache of data on this machine is out of date. We should have caught this and done a better job of guarding against errors like this. I'm sorry that it’s been a problematic workflow.

 

As a workaround you can use the Export command from the file menu to save the design locally so that you can upload it when the service is back.

Export.png

 

Thanks,

Bankim

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Message 3 of 3

AlexPetak_Autodesk
Alumni
Alumni

Hi Luke, could You please elaborate what happened?

 

I try to recap what I understand, please correct me:

  • You went offline.
  • You tried to save a file offline.
  • And You get the message to go online to update the projects?
  • And You cannot go online at the moment, right?

Edit: Ok, I just got the message that it was already solved for You.

 

Regards,

Alex

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