Cannot save offline files

[Anonymous]

Hey all,

I just did a bunch of work offline and i cannot save my file because it says I need to go online to update my list of projects.

Any help?

Luke

[charegb]

Hi Luke,

I'm assuming you had to login today after the maintenance started so your cache of data on this machine is out of date. We should have caught this and done a better job of guarding against errors like this. I'm sorry that it’s been a problematic workflow.

As a workaround you can use the Export command from the file menu to save the design locally so that you can upload it when the service is back.

Thanks,

Bankim

[AlexPetak_Autodesk]

Hi Luke, could You please elaborate what happened?

I try to recap what I understand, please correct me:

• You went offline.
• You tried to save a file offline.
• And You get the message to go online to update the projects?
• And You cannot go online at the moment, right?

Edit: Ok, I just got the message that it was already solved for You.

Regards,

Alex