Can't render model

[kriomant]

I can render my model neither with cloud rendering nor locally.

When I try to use local rendering, “Preparing local rendering. Please wait while and image of the document is stored for the local render.” and nothing happens.

When I try to use cloud rendering, it starts, but then message is shown saying “Your rendering could not be rendered because an error occurred.”

I have attached model backup file.

[PhilProcarioJr]

@kriomant

It's not a problem with your model or the file. Could you post your diagnostic logs so the Fusion team can take a look at the problem?

[PhilProcarioJr]

@kriomant

If you don't know how to get your diagnostic files look in the top right corner of Fusion. Click the question mark in the circle with the down arrow.

[kriomant]

Here they are

[PhilProcarioJr]

@ahreum.ryu @jeff_strater- Can you check into this please?

[jeff_strater]

Thanks for the mention @PhilProcarioJr, we are looking into it.  My initial findings are the same as yours:  The model seems to render OK locally for me.  That could be a graphics driver issue.

@kriomant, could you possibly also send us your graphics diagnostics info?

Regarding the cloud rendering, we are also looking into that as well, and obviously, that should not depend on your graphics driver...  It could be two separate issues.

More later,

Jeff

[jeff_strater]

I can reproduce the cloud rendering issue.  I get this error:

we are investigating this issue

Jeff

[kriomant]

Here is my graphic diagnostics info:

[GPU Information]
GPU Device: Intel Iris Pro
GPU RAM: 1536 MB (Integrated card)
GPU Driver API: OpenGL

[Graphics Effects Settings]
Use high-resolution graphics: Off
Anti Aliasing: On
Ambient Occlusion: On
Object Shadow: Off
Ground Shadow: On
Ground Reflection: Off
Selection Display Style: Normal
Transparency Effect: Better Performance

[Limit effects to optimize performance]
Off

However, it is unlikely caused by graphics, because other models can be rendered locally just fine.

[kriomant]

I just noticed that you show in-canvas rendering on your screenshot. In-canvas rendering works for me too. It is local rendering (Render → Local) which don't.

[ahreum.ryu · Accepted solution]

Hi @kriomant

Thank you for posting! 

I've looked into your model and I figured out that the render couldn't keep going since specific part was created. (Extrude 3).

so I removed the "Extrude 3" and recreate then, Render was succeed. 

I'm attaching the file and sharing avi. Please take a look at it.

http://autode.sk/2bmHZHr

@PhilProcarioJr

Thank you for informing!!  

Many thanks!  

[kriomant]

Thank you very much, it works! 

It is really cool how responsive team and community are.

However, I really hope for improving of problem diagnostics in such cases.

[Anonymous]

i can't render my model.

fusion is offline.when i tap render it giving a dialog box saying, the design is saved and syned to cloud.rendering will be enabled when done.

and i cant loginto my fusion autodesk account even laptop is  connected to internet.

it's giving terms or conditions are not agreed and sign in into account to agree but goes to offline mode

please help me iam in deadline of my project submission.

also tried capture image it giving receving data but no progress. 

[al.watmough]

I'm having this issue years later. In Canvas render works fine, but cannot do a proper render. Tried all sorts, no joy