Can't open folder to save sometimes

[tomae]

Randomly I go to do a "Save As" and when the dialog comes up I am unable to open the folder I want.  I end up just saving in ~master and then later moving the drawings or part.  It doesn't matter if I close and re-open the save as command at that time, if it is happening it won't work.  This doesn't happen every time but I would say it happens 20% of the time I try to Save As.  

[PhilProcarioJr]

@tomae

I have never seen it do this...

@innovatenate can you check this out?

[tomae]

May be related (or not), but is also annoying....This happens even more frequently than not being able to open any folder, nothing appears in the Move dialog....Usually, I end up going to A360 web-based browser and moving things.  But sometimes I come back later and the Move dialog works.

[baribak]

Hi,

Some questions to help us narrow it down:

• Has this always been this way? Works sometimes?
• If inconsistent in it's behavior is there any pattern to when it occurs e.g. afternoons, after launch, etc.?
• Can you try clearing the browser cache to see if it helps with the dialog display?
• Have you changed anything on the system? OS updates, video updates, installed application, etc.

Also, if you see this again, I am wondering if the network speed might be also be a factor? If you wait does the dialog populate? If you can reproduce the issue, can you run Performance Monitor to see what might be interfering?

BTW: You can check your speed at www.speedtest.net.

Regards,