Can't Edit a design in Browser version

Can't Edit a design in Browser version

Anonymous
Not applicable
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6 Replies
Message 1 of 7

Can't Edit a design in Browser version

Anonymous
Not applicable

Just wondering, I have a specific design that won't open in the Browser version.

 

As I tried a lot of things with many design versions, undoing, deleting and so on, I'm wondering if the design doesn't get messed up at some point, keeping too much history ? I didn't find a way to inspect the history of the design (except the timeline, with limited information

 

2017-09-10 17_04_37-FireT v44.png 

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Accepted solutions (1)
706 Views
6 Replies
Replies (6)
Message 2 of 7

jeff_strater
Community Manager
Community Manager

Hi @Anonymous,

 

Just a guess, but I wonder if this is a data-specific problem - just something in that design that causes problems.  If you can share the design with us (either here, or share a link via PM, if you don't want it public), we can take a look at it.  It would help us a lot, since I suspect you have uncovered a bug.

 

Thanks,

 

Jeff

 


Jeff Strater
Engineering Director
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Message 3 of 7

Anonymous
Not applicable

Thanks a lot for your quick reply, I'll share a link with you via PM

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Message 4 of 7

jeff_strater
Community Manager
Community Manager

Thanks for sharing the design, @Anonymous.  We will investigate.

 

Jeff

 


Jeff Strater
Engineering Director
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Message 5 of 7

JasonBrynfordJones
Alumni
Alumni
Accepted solution

Hiya

 

just to let you know that today we have deployed a fix for this issue.

Thanks very much for helping us get to the bottom of it.

 

Cheers

 

Jason 

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Message 6 of 7

Anonymous
Not applicable

Great, thanks a lot, I just tried it and it works again, hope it hasn't been too hard to solve 😉

 

 

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Message 7 of 7

JasonBrynfordJones
Alumni
Alumni

Heh heh

 

Was not too bad, but it did leave us scratching our heads for a couple of days.  Still, we learned from it, so that's good 🙂

 

Cheers

 

Jason

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