Can't access any of my data.

[PhilProcarioJr]

This morning I logged into Fusion and don't have access to any of my projects or files.

When I try to open them on the web it says I need to verify my email and says it sent the verification email but I don't get it and it wont let me do anything. 

[Lonnie.Cady]

Having issues here also.  Cant save offline says it is syncing and needs a current list of projects.  Hangs and locks up.  Can't access the project folders at all.

[PhilProcarioJr]

@Lonnie.Cady

I saw the sync error also and all that shows in my data panel is new project and the sample projects....

[bonne]

I was working no problem, all of a sudden i have lost access to my data cannot access and fusion 360 files! 

[Harshal_Belan]

Hello Friends,

     Same case, is here also!!! Want quick resolution if anyone knows!!!!

[bonne]

https://health.autodesk.com/?_ga=1.170333856.12704540.1469974255 

No mention of an issue, but nothing fusion related working.
I can still see my renders in a360 render though and also documents on the a360 cloud, but anything from fusion 360 is down.
I hope they fix this quick i am in the middle of a big project!

[PhilProcarioJr]

@bonne

The Fusion team updates that manually and they are probably not in the office yet this morning, it's 5:11 there.....

I agree this needs fixed ASAP I have already lost 4 hours at work....

[Harshal_Belan]

Hey Guys,

      Problem is get to be fixed. Now, working Fusion 360 as earlier. Thanks, Autodesk Team that they quickly resolved the problem!!!

[PhilProcarioJr · Accepted solution]

Things seem to be working here now also.

[Anonymous]

Hello,

I still don't have access to my files. I can open the folder, but when trying to open project it returns to main data panel and I have "access denied" report. Can someone tell me what's happenin? Or what can I do to solve it?

Thanks,
D.

[PhilProcarioJr]

@Anonymous

They appear to be having service outages right now. I'm sure they are working on getting it fixed.

https://health.autodesk.com/?_ga=1.220739998.729895294.1462442489