A360 is down, Fusion 360 won't allow a local export...

A360 is down, Fusion 360 won't allow a local export...

mcramblet
Collaborator Collaborator
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Message 1 of 9

A360 is down, Fusion 360 won't allow a local export...

mcramblet
Collaborator
Collaborator

I realize that A360 is currently having issues. I don't know if this is a known issue or not, but I can't export a version of my open file to a local back-up, when it's down. I get the message below, which doesn't seem like a good thing if someone want's to export a file to a backup or to continue working with the file elsewhere. Is there any way around this?

 

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1,402 Views
8 Replies
Replies (8)
Message 2 of 9

mcramblet
Collaborator
Collaborator

I went off-line, re-opened the file and tried to export it, with same result as before.

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Message 3 of 9

mcramblet
Collaborator
Collaborator

Nor does restarting Fusion help this issue. I'm still off-line, opened the file, but get the same message if I try to export.

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Message 4 of 9

brianrepp
Community Manager
Community Manager

Hey @mcramblet - thanks for reporting, and unfortunately this looks like a regression.  This used to be an issue, but had been fixed.  I've escalated and we will fix this issue ASAP.  In the meantime, there unfortunately isn't a workaround Smiley Sad

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Message 5 of 9

brianrepp
Community Manager
Community Manager

@mcramblet - you should be coming back online now, please let me know if you continue to have any issues.

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Message 6 of 9

I_Forge_KC
Advisor
Advisor

@brianrepp 
There is a user in the FB group reporting the same behavior.


K. Cornett
Generative Design Consultant / Trainer

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Message 7 of 9

brianrepp
Community Manager
Community Manager

@I_Forge_KC - thx for confirming, and yes, we also reproduced internally.

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Message 8 of 9

mcramblet
Collaborator
Collaborator

@brianrepp-

 

Yes, I'm back online and as soon as I was, I was able to export as usual.

Message 9 of 9

mcramblet
Collaborator
Collaborator

Although I could export once A360 came back online, I guess I should keep this open until the regression is resolved.

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