3D preview is all black in Chrome

3D preview is all black in Chrome

flash691
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3D preview is all black in Chrome

flash691
Participant
Participant

When I view my projects in the 3D viewer online, all I can see using Google Chrome is a blacked out background. It does work in Firefox. It had been working, but I'm using the dev channel which is updated frequently. Anyone else experiencing this or is this a problem with the version of Chrome I'm using? Here's a link https://myhub.autodesk360.com/ue29ee2fc/shares/public/SHabee1QT1a327cf2b7a32982691d04d9552 to this project. 

 

Thanks,

 

Robbie

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charegb
Community Manager
Community Manager
Accepted solution
Hi Robbie,
Which OS are you using and what is your graphics hardware? Your link renders fine in Chrome for me on Win 7 using a Nvidia Quarto card.
Thanks,
Bankim
Message 3 of 3

flash691
Participant
Participant

Hi Bankim,

 

Thanks for checking. It must be a bug in the WebGL in the Dev version of Chrome. I'm running a Win 8.1 with Nvidia GFX 460 and hadn't had problems before, but the Chrome Dev release is updated weekly or more. I had a chance to try using a Surface Pro tablet with the release version of Chrome and it worked.

 

Thanks,

 

Robbie

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