Models are not saved

Models are not saved

Anonymous
Not applicable
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9 Replies
Message 1 of 10

Models are not saved

Anonymous
Not applicable

Since tonight I can not store any more models. When I save a newly created model dive it on the Datapanel, however, as empty and the Info button does not exist. This entry then disappears after a certain time again and that part is gone.

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954 Views
9 Replies
Replies (9)
Message 2 of 10

Anonymous
Not applicable

I am having the same problem

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Message 3 of 10

brianrepp
Community Manager
Community Manager

Jan and Michael - sincere apologies, we're investigating and will circle back with additional details

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Message 4 of 10

brianrepp
Community Manager
Community Manager

@Anonymous@Anonymous Can you please try saving again and confirm that it's now working?

Message 5 of 10

Anonymous
Not applicable

Hi brianrepp,

yes it's work. Thanks

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Message 6 of 10

brianrepp
Community Manager
Community Manager

Thanks for confirming, Jan - again, sorry for the interruption!

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Message 7 of 10

Anonymous
Not applicable

Hello and sorry but just now thw next problem :

can't open models saved yesterday ...

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Message 8 of 10

brianrepp
Community Manager
Community Manager

@Anonymous Alerting the team and we're looking into it

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Message 9 of 10

shrirangmoghe
Autodesk
Autodesk

Hi Jan,

 

Can you please upload your diagnostics log files?

 

This is not a generic problem at this time.

 

We will take a look at see try to resolve this based on the information specific to your uploads.

 

Thanks!

Shrirang Moghe

Fusion Dev



Shrirang Moghe

Fusion 360 Development
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Message 10 of 10

brianrepp
Community Manager
Community Manager

@Anonymous Got your note - glad to hear you're back up and running!

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