Login to Fusion 360

neilhut
Observer

Login to Fusion 360

neilhut
Observer
Observer

So I trying to login to Fusion 360 while travelling. I get the "extra" validation button in the login and because I can not receive SMS abroad, I hit the "validate through another method" button which pushes me to a web page.

 

In the web page I select my email account as the validation method, enter the new code from my email and it validates the code. Great, I in right.....Well no. It then asks me to re-login into the actual Fusion 360 app and the cycle goes around again, and again, and again.

 

Then I thought, while not enter the code I am getting in the email directly into the Fusion 360 dialog in the application instead. If I do this, I get the message that that session has timed out and then asks me to re-login.

 

There is no way to log into to Fusion, even though I am validated a hundred time.

 

 

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pawel.potyrala
Community Manager
Community Manager
Accepted solution

Hi @neilhut,

welcome to Fusion 360 Community Forum! Thanks for posting and sorry for the inconvenience.


Could you go to https://accounts.autodesk.com and edit your security settings to disable the 2 Step Verification Process? If you change the time zone while travelling, please also make sure that your time settings are configured appropriately: Time mismatch with Server warning when starting an Autodesk 360 application.

 

Please accept as solution if my post fully resolves your issue, or reply with additional details if the problem persists.

 

Best regards,

Paweł Potyrała
Technical Support Manager

Global Product Support
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abram1968
Observer
Observer

I,m having trouble with fusion don,t know why I can not open it like some help

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Anonymous
Not applicable

Some months I can't afford the sub cost, especially lately, but nevermind that - different forum altogether.  Also, at times I may not have Wi-Fi access. However, if I know that scenario ahead of time, I will fire up the app on my lappy (assuming your setup is mobile) while I still can and close the lid, go on about doing the whatevers.

 

Now from that point, as long as Windows doesn't offer one of the handy and dire-needed updates and I keep the power on and the app open, I can at least continue an awful lot of tasks (edit: really, my stuff isn't awful) 😋

 

I realize that this is pretty old material, but I hope that I got pretty close to the topic here. It was pretty vague and could stem from sources, I believe.

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