Grid disappears in isometric side views

Grid disappears in isometric side views

CapGuy
Collaborator Collaborator
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Message 1 of 10

Grid disappears in isometric side views

CapGuy
Collaborator
Collaborator

Hello,

Strange and very process-stopping, the grid disappears when we go to side isometric (orthographic) views.

Please see the ScreenCast there : 

 

 

--
May The Force be...yond !
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Replies (9)
Message 2 of 10

mavigogun
Advisor
Advisor

I suffer similar problems.   Take note: these failures are recent- what once worked is now broken.   In my case, the failure extends to the Origin display and ability to select Origin features.

 

 

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Message 3 of 10

olpprgeno
Enthusiast
Enthusiast

The August updates have played havoc with the UI.  The disappearing grid and forgetful palette positioning (forced auto-docking to the right side) are just two of several UI bugs introduced in August. 

 

Fusion360 is the most frustrating application I've ever used because it is both so good and useful, while also being so bad and difficult, all at the same time. Many times Fusion360 literally fights against a user when they try to use a technique that had worked before but inexplicably no longer does. It seems to have a mind of its own sometimes.

Message 4 of 10

mavigogun
Advisor
Advisor

@olpprgeno wrote:

The August updates have played havoc with the UI.  The disappearing grid and forgetful palette positioning (forced auto-docking to the right side) are just two of several UI bugs introduced in August. 

 

Fusion360 is the most frustrating application I've ever used because it is both so good and useful, while also being so bad and difficult, all at the same time.


 

It seems some of us are viewed as non-critical dependent features when it come to imposing changes.  

"Simulations indicate upwards of 600 users will turn Yellow and 75 Red following the proposed update."
"Is that all?   Push the button."


(In reality, it is more likely a case of:

"What do you think this will do?"
"We're not sure- push the button and find out.")

I exchange play testing for participation.   Sometimes that's a painful trade.

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Message 5 of 10

lucasproko
Alumni
Alumni

Hey guys,

 

I just saw this thread and wanted to weigh in on a couple issues. First,  whether we like it or not, there are going to be un-intended changes during updates sometimes. The Fusion code-base is massive and we are updating it regularly. Although we have comprehensive automations to help catch regressions, and a very good Quality Assurance team as well, it's not possible to guarantee 100% coverage. That being said, we've continued to get better in this area and I'd like to say thanks to you guys for helping us catch issues when you find them.

 

Now to address the actual issues:

 

@CapGuy - the layout grid will show up for all six orthogonal views when your Camera settings are set to Orthogonal or to Perspective w/ Orthogonal Faces, but it only shows the Top/Bottom grid when the camera is in Perspective mode. I do not have an old build handy so I cannot say if this is a regression or not, but I do understand this is a strange inconsistency. The only saving grace is that the Layout grid is typically less useful in Perspective mode since, by definition, Perspective means that the grid would be different at various depths of the view. Let me know if working in Perspective w/ Ortho Faces solves this for you. Personally, I think it's the best of both worlds.

 

@olpprgeno - When you say the disappearing grid, do you mean what @CapGuy pointed out, or what @mavigogun mentioned about the grid disappearing on sketch creation? If you're talking about the latter, 

there are two separate grids in Fusion. One is the Layout Grid found under Grids and Snaps and the other is the Sketch Grid found in the Sketch Palette. I'm guessing the Sketch Grid was turned off in the case mentioned by @mavigogun, and since we automatically turn off the Layout Grid when entering a sketch it appears as though there is no grid.

  • 2018-09-12_14-27-57.png
  • 2018-09-12_14-28-14.png

Regarding the auto-docking behavior you mentioned, could you elaborate? The expected behavior is that if you drag the sketch palette away from the docking position, and then exit the sketch and re-enter another sketch, it should return to the last position it was in. Are you not experiencing that?

 

@mavigogun - there's a number of little issues here and I'm unable to reproduce most of them on my computer. I'll do my best to address them quickly below, but if you could share your file with my to see if it's file specific, I would appreciate that.

 

Origin disappearing on sketch creation: Whenever the Create Sketch command is initiated, we automatically show the Active Component's Origin and then re-hide it after selection. I'm guessing you knew this, but it may explain your comments around 1:00 when you said sometimes the origin disappears and sometimes it doesn't

 

Grid disappearing: Addressed this above

 

Origin being faint / unselectable: This is strange behavior that I haven't seen before and is a major reason why I would like to play around with your design. Have you seen this in other files? Typically the faintness is associated with a non-active component, but in this case that doesn't seem to be the case.

 

Random rotation of 90 degrees: I've seen this in a few files in the past but haven't been able to trace back the root cause. This is another reason it would be useful to have your design for testing purposes.

 

Thanks for pointing these things out and let me know if you have any further questions.

 


Lucas Prokopiak
Fusion 360 Product Manager (Sketch/Model)
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Message 6 of 10

olpprgeno
Enthusiast
Enthusiast

@lucasproko wrote:

Hey guys,

 

I just saw this thread and wanted to weigh in on a couple issues. First,  whether we like it or not, there are going to be un-intended changes during updates sometimes. The Fusion code-base is massive and we are updating it regularly. Although we have comprehensive automations to help catch regressions, and a very good Quality Assurance team as well, it's not possible to guarantee 100% coverage. That being said, we've continued to get better in this area and I'd like to say thanks to you guys for helping us catch issues when you find them.

 

Now to address the actual issues:

 

@CapGuy - the layout grid will show up for all six orthogonal views when your Camera settings are set to Orthogonal or to Perspective w/ Orthogonal Faces, but it only shows the Top/Bottom grid when the camera is in Perspective mode. I do not have an old build handy so I cannot say if this is a regression or not, but I do understand this is a strange inconsistency. The only saving grace is that the Layout grid is typically less useful in Perspective mode since, by definition, Perspective means that the grid would be different at various depths of the view. Let me know if working in Perspective w/ Ortho Faces solves this for you. Personally, I think it's the best of both worlds.

 

@olpprgeno - When you say the disappearing grid, do you mean what @CapGuy pointed out, or what @mavigogun mentioned about the grid disappearing on sketch creation? If you're talking about the latter, 

there are two separate grids in Fusion. One is the Layout Grid found under Grids and Snaps and the other is the Sketch Grid found in the Sketch Palette. I'm guessing the Sketch Grid was turned off in the case mentioned by @mavigogun, and since we automatically turn off the Layout Grid when entering a sketch it appears as though there is no grid.

  • 2018-09-12_14-27-57.png
  • 2018-09-12_14-28-14.png

Regarding the auto-docking behavior you mentioned, could you elaborate? The expected behavior is that if you drag the sketch palette away from the docking position, and then exit the sketch and re-enter another sketch, it should return to the last position it was in. Are you not experiencing that?

 

@mavigogun - there's a number of little issues here and I'm unable to reproduce most of them on my computer. I'll do my best to address them quickly below, but if you could share your file with my to see if it's file specific, I would appreciate that.

 

Origin disappearing on sketch creation: Whenever the Create Sketch command is initiated, we automatically show the Active Component's Origin and then re-hide it after selection. I'm guessing you knew this, but it may explain your comments around 1:00 when you said sometimes the origin disappears and sometimes it doesn't

 

Grid disappearing: Addressed this above

 

Origin being faint / unselectable: This is strange behavior that I haven't seen before and is a major reason why I would like to play around with your design. Have you seen this in other files? Typically the faintness is associated with a non-active component, but in this case that doesn't seem to be the case.

 

Random rotation of 90 degrees: I've seen this in a few files in the past but haven't been able to trace back the root cause. This is another reason it would be useful to have your design for testing purposes.

 

Thanks for pointing these things out and let me know if you have any further questions.

 


 

Lucas,

 

Thank you for your detailed response, and I will try to answer your questions the best I can.

 

First, let me say the behavior that I'm describing definitely started occurring after the August 6th update, and became more prevalent, or at least noticeably more frequent, after the subsequent August updates.  These behaviors never occurred during my use before these updates.

 

Now onto to my answers:


"When you say the disappearing grid,....." 

 

I'm experiencing the layout grid turning off randomly on its own.  I wish I could give a better answer as to when it occurs, but frankly I haven't seen a common pattern.  It will be working as expected when moving or creating bodies, and then all of a sudden it disappears, which makes proper alignment and positioning quite difficult. I don't think I've noticed the sketch grid disappearing, but I will make sure I watch that more carefully and have a more accurate answer soon.

 

I'm almost always in Orthogonal mode and only very rarely use the Perspective modes.  So Orthogonal mode where I'm experiencing this random disappearing act.  I've tried to find a reliable way of reproducing this issue but every time I think I have, it suddenly starts working as expected. 

 

I know these kinds of intermittent problems are the most difficult things to troubleshoot and the best I can do is state that without a doubt this is a recent phenomenon that started after the August 6th update.  So someone must have bumped something while working on the bugs/feature code that were included in that update.

 

 

"Regarding the auto-docking behavior you mentioned, could you elaborate?"

 

The same August 6th update caused the palettes to stop remembering my favored position between sessions.  Fusion360 used to remember that I want my palettes positioned floating on the left side of the window.  Since the update every time I start up Fusion360 each palette is docked to the right side of the window the first time each palette opens.  Within the session and across open models it then remembers where I want them after I position them the first time. 

 

When I close Fusion360 and open it again, all the palettes revert back to docked to the right side again.  This is true of all palettes, not just the sketch palette, such as the Create Body, Body Move, Inspect Measure, etc.  Each time an action opens a palette the first time during a session, it is docked to the right side.  This isn't how they use to act and frankly is quite annoying.  This can be reliably reproduced and happens every time I start up Fusion360.

 

Maybe the update corrupted something in my installation.  But realize these exact same issues now occur on all three of the Windows 10 machines where I use Fusion360.  The issues started occurring when the update hit one my machines first and I noticed it wasn't occurring on the other two that hadn't been updated.  But obviously those other two eventually were updated and each of them start exhibiting the same issues after each received the update.  There is absolutely no doubt in my mind these are something that came along for the ride in the August 6th update

 

I don't know how much this helps, but it is the best I've got at that moment.  You have to realize it isn't that easy to know exactly the circumstances right before the problem shows up when the creative juices are flowing, at least not for me. But it certainly is just annoying and slows down the flow of those same juices at the most inconvenient times.

 

 

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Message 7 of 10

CapGuy
Collaborator
Collaborator

@lucasproko : thanks for your interest, but as you can see on my screencast, I was already in perspective with ortho faces... (I've tried both and beyond in fact before posting...)

Anyway, I think it is a file oriented issue, since I have not the same behavior if I create a new design and I import an STP file.
This disappearing grid behavior occurs when I open a F360 archive file from GrabCAD.
I've put this Fusion 360 GrabCAD file shared there so you can try on your own version : https://a360.co/2Ohutr8

Hopping this will help you a bit,
Cordially,
Guy

--
May The Force be...yond !
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Message 8 of 10

mavigogun
Advisor
Advisor

@lucasproko wrote:

First,  whether we like it or not, there are going to be un-intended changes during updates sometimes.

 

@lucasproko, that is- and was -understood. The case here/now is of a remarkable number of disruptions to function affecting diverse tools. Your comment, while appreciated, doesn't speak to the scope of impacts made by these recent "stealth" (unheralded) updates.    On a scale from "New Coat of Paint" to "Wings Fall Off", changes to this vehicle have been closer to the later than the former.   I can't say if that reflects on quality control or the number and scale of changes made- what do you think?   Were these updates relatively small, or were they ambitious?    Troubleshooting one change can be a challenge; multiples changes may make that task orders of magnitude more difficult.

As to dysfunction in Grid/Origin/Planes, please be disabused now of any notion these relate to an expected, normal behavior; these are recent/new previously atypical performance issues.  After many-hundreds of hours of use, the tool teaches you what to expect.   Explicitly, none of the Grid/Origin/Planes dysfunctions are misapprehended auto-hiding.

I'll PM a link to the file in question.   Keep in mind users have been reporting brakes in documents that previously Computed without issue.

I've included a couple screencasts that speak to the Origin and Camera issues.   In the case of the Constrained Orbit failure, the example given  uses a new document with just one body as reference; others have reported being able to reproduce the failure consistently, as can I.   If I can be of any additional help, please let me know.


-Christopher

 

 

 

 

 

 

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Message 9 of 10

mavigogun
Advisor
Advisor

@lucasproko wrote:

First,  whether we like it or not, there are going to be un-intended changes during updates sometimes.

@lucasproko, that is- and was -understood. The case here/now is of a remarkable number of disruptions to function affecting diverse tools. Your comment, while appreciated, doesn't speak to the scope of impacts made by these recent "stealth" (unheralded) updates.    On a scale from "New Coat of Paint" to "Wings Fall Off", changes to this vehicle have been closer to the later than the former.   I can't say if that reflects on quality control or the number and scale of changes made- what do you think?   Were these updates relatively small, or were they ambitious?    Troubleshooting one change can be a challenge; multiples changes may make that task orders of magnitude more difficult.

As to dysfunction in Grid/Origin/Planes, please be disabused now of any notion these relate to an expected, normal behavior; these are recent/new previously atypical performance issues.  After many-hundreds of hours of use, the tool teaches you what to expect.   Explicitly, none of the Grid/Origin/Planes dysfunctions are misapprehended auto-hiding.

I'll PM a link to the file in question.   Keep in mind users have been reporting brakes in documents that previously Computed without issue.

I've included a couple screencasts that speak to the Origin and Camera issues.   In the case of the Constrained Orbit failure, the example given  uses a new document with just one body as reference; others have reported being able to reproduce the failure consistently, as can I.   If I can be of any additional help, please let me know.


-Christopher

 

 

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Message 10 of 10

mavigogun
Advisor
Advisor

After repeated edits to my post, the Forum flagged it as SPAM; multiple expressions have been returned- sorry for that.

Consider for a moment the impact of these conditions combined:

File Upload Failures

Selection and Display Failures with Multiple Viewports

Grid Display and Lock Failures
Line Display Failures
Origin and Plane Failures
Camera Control Failures
Constraint Failures impacting Extant Designs
Deletion of Suppressed Features Propagating Errors in the Time Line.

So, what are the practical impacts?   File saving and updates?   I can work around that, "Exporting" work locally.
Grid display and lock I can not work around.   Disappearing active sketch tools I can't work around.   Multi viewport failures I can painfully work around.   Origin and Plane failures, painful work arounds.   Camera?   Painful.    Constraint and other failures impacting Timeline states?   Forgo rolling back history, reComputing model, and hope that these failures don't prevent isolation of work product later.

 

 

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