Bug: Reproducible crash when adding external component

Bug: Reproducible crash when adding external component

jarrod.smith
Participant Participant
794 Views
5 Replies
Message 1 of 6

Bug: Reproducible crash when adding external component

jarrod.smith
Participant
Participant

Assemble -> New Component -> External [don't select a file] -> OK.

 

Crash every time.  I'm on Win10.

0 Likes
Accepted solutions (1)
795 Views
5 Replies
Replies (5)
Message 2 of 6

Phil.E
Autodesk
Autodesk

Hi,

 

Thanks for reporting. I see your crash reports, but I'm having trouble reproducing it and might need a little help here.

 

When you say "don't select a file" do you mean a folder location or a parent in the assembly? In either case, Fusion will not let me use OK until both of these fields are filled. Can you describe this a little more please so I can understand what's happening, and most important how to get into the state you describe.

 

Thanks,





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.




You found a post helpful? Then feel free to give likes to these posts!
Your question got successfully answered? Then just click on the 'Mark as solution' button.


Let us know how we did on Trustpilot

0 Likes
Message 3 of 6

jarrod.smith
Participant
Participant

2 things:  First, when I wrote this bug report I thought the feature did something that it does not do (I thought it was how you *import* an external component to a project).  So I misunderstood what the dialog is for and thus the language I used in the report is confusing/inaccurate.

 

Second, I am starting to think this is file-specific.  I can't reproduce it with a different file than the project I've been working on.  And with this specific file, I cannot get this feature to NOT crash the program no matter what I choose for the the parent, or the folder location.

 

Let me know how you want to proceed.

0 Likes
Message 4 of 6

Phil.E
Autodesk
Autodesk

So if I understand fully, you have a particular design that crashes when you attempt to create an external sub component.

 

It sounds like it might repeat in debugging. Can you share the design so I can test it? (file > share public link) or send me a PM with the link. 





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.




You found a post helpful? Then feel free to give likes to these posts!
Your question got successfully answered? Then just click on the 'Mark as solution' button.


Let us know how we did on Trustpilot

0 Likes
Message 5 of 6

jarrod.smith
Participant
Participant

Yes, we are on the same page now.

 

Here is the link:

https://a360.co/3lFwiiM

0 Likes
Message 6 of 6

Phil.E
Autodesk
Autodesk
Accepted solution

Thanks. The crash is repeatable using your model. I'm sending it along with a report about the crash.





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.




You found a post helpful? Then feel free to give likes to these posts!
Your question got successfully answered? Then just click on the 'Mark as solution' button.


Let us know how we did on Trustpilot