Tool Library Crashing? Update Graphics Drivers!

Tool Library Crashing? Update Graphics Drivers!

martha.deans
Autodesk Autodesk
6,205 Views
16 Replies
Message 1 of 17

Tool Library Crashing? Update Graphics Drivers!

martha.deans
Autodesk
Autodesk

Hi MFG forum folks!

 

We've had some recent reports of the tool library crashing or causing Fusion to crash. The good news is all cases have been solved so far by updating graphics drivers!

 

If you're seeing this behavior, please follow the steps in this help documentation to ensure your graphics drivers are up to date.

If you're still seeing poor behavior or crashing after updating, don't hesitate to let us know.

 


Marti Deans
Product Manager, Fusion 360 Manufacturing
6,206 Views
16 Replies
Replies (16)
Message 2 of 17

systrucks
Explorer
Explorer

iam tring to gererate my first tool path, 2 d lathe turning. and i dont have a tool library to choose from. not able to add tools, name tools, nothing. is this fixable? what am i dooing wrong?

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Message 3 of 17

seth.madore
Community Manager
Community Manager

@systrucks is your tool library crashing on you?

Can you share a screenshot of what you see in your tool library?

Are you trying to create a library of turning tools, or are you trying to create a tool for the current open document?


Seth Madore
Customer Advocacy Manager - Manufacturing


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Message 4 of 17

rogerUKU85
Participant
Participant

We are having the same issue we have updated to latest graphic drivers etc  we are getting that webgl is not enabled at the topTool Lib.png

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Message 5 of 17

rogerUKU85
Participant
Participant
and it crashes if you press any tool or library on the side
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Message 6 of 17

martha.deans
Autodesk
Autodesk

hi @rogerUKU85, the team has identified this issue and is working on identifying a fix! For now, the way to remove the error is to turn off the 3D Preview FF in Preferences . give that a try and let us know how it goes

 

marthadeans_0-1685546359353.png

 


Marti Deans
Product Manager, Fusion 360 Manufacturing
Message 7 of 17

rogerUKU85
Participant
Participant

It kinda works but not 100% cant see the tools in my program theres nothing under documents can only see and edit tools in the librariesTool Lib2.png

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Message 8 of 17

PhilCNC2
Contributor
Contributor

I'm also having the same issue. When I right click and select edit tool, I get a system error. I had to start over from the beginning on a part because of this.

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Message 9 of 17

martha.deans
Autodesk
Autodesk

Does this document have a machine asset in it? If so, this has been reported and a hot fix is on the way.
Apologies for the disruption! Please let me know if there are not machine assets present

 


Marti Deans
Product Manager, Fusion 360 Manufacturing
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Message 10 of 17

rcrdesign
Participant
Participant

Just happened to me...

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Message 11 of 17

kretallick144
Advocate
Advocate

Yep,  have the same problem.....    i cannot select any tools if there at the top of the list. 

Very Very annoying when i need to get parts made, with limited time left....

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Message 12 of 17

seth.madore
Community Manager
Community Manager

What do you mean by "cannot select any tools"? Are you crashing, or are they not showing up?


Seth Madore
Customer Advocacy Manager - Manufacturing


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Message 13 of 17

kretallick144
Advocate
Advocate

I was unable to select any tools at the top of my list.

 

I turned off the 3d preview that was miss programmed causing the issue.

 

Do the programmers not check things when they mess about??

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Message 14 of 17

seth.madore
Community Manager
Community Manager

So turning off the 3D Preview allowed you to see tools again?

 


@kretallick144 wrote:

 

Do the programmers not check things when they mess about??


Yes, very much so. However, there are so many possible combinations of hardware and software that we cannot possibly cover all bases. There have been many bugs over the years that have been a downright pain to reproduce and fix, simply because they were unique to a certain combination of events.


Seth Madore
Customer Advocacy Manager - Manufacturing


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Message 15 of 17

kretallick144
Advocate
Advocate

Yes, i can now select tools at the top of my tool list. before the top 2 or 3 were visible but unable to be selected because of the window shown in message 4.

 

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Message 16 of 17

sailavieVMSA9
Observer
Observer

How do i turn off the 3d preview to   regain acces to select tools

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Message 17 of 17

ltomuta
Advisor
Advisor

.

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