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Latest update for iPad has left Formit unusable- HELP please

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mikehayes333
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606 Views, 2 Replies
‎12-19-2023 12:08 PM

Latest update for iPad has left Formit unusable- HELP please

mikehayes333
Contributor
Contributor
‎12-19-2023 12:08 PM

I’ve just updated the Formit app on my iPad Pro. . Unfortunately this has rendered the app unusable. My existing projects appear but as soon as I select one the app closes. I’m still running iOS 15.7 do I have to update to the latest iOS ?(don’t want to if I don’t have to)

*UPDATE* I have tried deleting the App and reinstalling but still the same problem. As soon as I select an existing project or start a new project the app crashes taking me to my iPad Home Screen. 

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‎12-19-2023 12:08 PM

Latest update for iPad has left Formit unusable- HELP please

I’ve just updated the Formit app on my iPad Pro. . Unfortunately this has rendered the app unusable. My existing projects appear but as soon as I select one the app closes. I’m still running iOS 15.7 do I have to update to the latest iOS ?(don’t want to if I don’t have to)

*UPDATE* I have tried deleting the App and reinstalling but still the same problem. As soon as I select an existing project or start a new project the app crashes taking me to my iPad Home Screen. 

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josh.goldstein
Community Manager
in reply to: mikehayes333
‎12-21-2023 11:05 AM

josh.goldstein
Community Manager
Community Manager
‎12-21-2023 11:05 AM
Accepted solution

Hi @mikehayes333,

 

We released a new version of FormIt for iPad to address a problem on iPadOS 17.

 

Unfortunately with this update, we are subject to Apple's minimum version requirement, which is now iPadOS 16. You'll need to update to iPadOS 16 or later to use FormIt.

 

Sorry for the inconvenience. It's not ideal, but also not in our control.

 



Josh Goldstein
Product Lead
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‎12-21-2023 11:05 AM

Hi @mikehayes333,

 

We released a new version of FormIt for iPad to address a problem on iPadOS 17.

 

Unfortunately with this update, we are subject to Apple's minimum version requirement, which is now iPadOS 16. You'll need to update to iPadOS 16 or later to use FormIt.

 

Sorry for the inconvenience. It's not ideal, but also not in our control.

 



Josh Goldstein
Product Lead
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mikehayes333
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in reply to: josh.goldstein
‎12-21-2023 11:21 AM

mikehayes333
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Contributor
In response to josh.goldstein
‎12-21-2023 11:21 AM

Thanks Josh for your reply, much appreciated. I thought it would probably be a case of updating the iOS, something I really should do anyway. 
Seasons greetings to you  : )

‎12-21-2023 11:21 AM

Thanks Josh for your reply, much appreciated. I thought it would probably be a case of updating the iOS, something I really should do anyway. 
Seasons greetings to you  : )

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