formit pro

[luke_larose]

i have been using formit now for a few months and right from the beginning I've been running into this issue were almost every time i group an object half of the app screen goes black and only way to get it back i got to save and ten close and restart the app is there any solution to this issue ??

[pendean]

You are in the incorrect forum. I'll ask the admins to move your post

https://formit.autodesk.com/

https://forums.autodesk.com/t5/formit/ct-p/141 

[luke_larose]

ok thank you

[josh.goldstein]

Hi @luke_larose! Thanks for writing in.

Yes, this is a very unfortunate issue with the UI engine that FormIt uses for the desktop app. ☹️ The "black triangles" issue, as it's affectionately known internally, is especially frustrating because we've not been able to isolate exactly what causes it, and there's no workaround other than saving the model and restarting FormIt.

One thing we have learned is that it may be related to one of the plugins. I see from your screenshot (thanks!) that you've got some plugins installed. They're super powerful! Unfortunately, they're using a web-based rendering engine that may have a weird timing collision with the desktop app and one of them may be causing the black triangles to happen more frequently.

Would you mind telling us what plugins you've got installed? There's one in particular - Properties Plus - which is likely a culprit since it does some calculations with every selection. I wrote the majority of our plugins, so it pains me to suggest disabling one or more of them, but it might be worth trying to see if it mitigates the problem. The issue is not with the plugin itself, but the engine that displays it along with the rest of the desktop user interface.

Let us know what plugins you're running, and if the set includes Properties Plus, maybe try uninstalling it and seeing if the issue happens less frequently?

[luke_larose]

This is list of what I have installed. Dynamo eyedropper, filled 2d corners
flip along, luminous live sync manage attributes, manage axes, mesh+ unmesh
all, plug in playground, jffg guide lines, 3d context creator and none of
them seem to have that one your talking about in them..

[josh.goldstein]

Manage Attributes updates on selection change as well. Try uninstalling that and restarting FormIt.

[luke_larose]

Ok, i will try that. I'll keep yall posted

[luke_larose]

well i did try what was suggested and it did not fix the issue i have issue were almost every time i group or ungroup objects i get black tringels...

[josh.goldstein]

Sorry that it's still happening.

Can you try uninstalling all plugins so we can eliminate those as a variable?

[luke_larose]

ya i tried that after the first step didnt work..

[josh.goldstein]

Ok, and you restarted FormIt after uninstalling them? Restarting is important to fully clear plugin background code from the session.

If you restarted after uninstalling, then it's not the plugins. We very rarely see this issue, so it's hard to know what else could be causing this. Does the issue happen on any model? Are you using the G shortcut to group or some other way?

Can you also share your computer specs?

[luke_larose]

ya i went and restarted i've uninstalled and ya it happens no matter which
way i group or ungroup.... but at least it doesn't happen every time i
group or ungroup...

[josh.goldstein]

Does it happen on every model? Even a new one?

[josh.goldstein]

A few other ideas:

• Are you using multiple monitors? If so, try a single monitor
• Can you try updating your graphics driver? Not sure if you're on NVIDIA or AMD but I can provide a link if you need
  
  • Also should make sure that if you have a discrete GPU, that FormIt is using that instead of the integrated chip
• Can you try disabling the Groups Tree panel?

[luke_larose]

y aim running 3 monitor it was the same on 1 monitor and i'm running amd
radeon graphics.. i've spent alot on upgrading laptop to have more that
what autodesk recommended for programs...

[josh.goldstein]

Can you try closing the Groups Tree and Undo Manager panels?

[luke_larose]

i dont have group trees and under manager turned on anymore i shut
everything off before the uninstall and haven't turned everything back on..

[josh.goldstein]

Then it might be something with your graphics card. Have you checked that:

• Windows is set to use the AMD graphics card for FormIt
• AMD graphics drivers are up-to-date

[luke_larose]

yes is does even when i open on thats been sent to me from someone else
work..

[josh.goldstein]

Worth checking the graphics driver configuration from my previous message.