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Forma frequently freezing and running out of memory when doing certain operations

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Message 1 of 2
henri.puolanne
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Forma frequently freezing and running out of memory when doing certain operations

Hi!

 

My co-workers and I are running into an issue where Forma keeps freezing for 5-10 seconds whenever we:

- Toggle the Move- or Rotate-tool

- Stretch a building by dragging its sides

- Draw or drag road control points

- Drag or draw the bounding points of buildings, vegetation areas or parking lots (TestFit)

 

This only happens in our current project, it doesn't seem like other projects are affected. After freezing we can do these operations a few times normally, before Forma freezes again. Regular dragging of objects doesn't seem to cause Forma to freeze. Usually Forma recovers after freezing, but often it crashes and throws an "out of memory" error.

 

This started when we first booted up Forma on Tuesday yesterday, and is still going on. Any clues as to what we should look into? We haven't done anything out of the ordinary before this started happening. We tried collectively cleaning up our browser caches etc. since that's fixed some issues in the past, but it didn't work in this instance.

 

Thanks!

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Message 2 of 2

Hi, following up on this thread even though it's from a while back.

 

We encountered some newly-arisen performance issues in Forma a couple of weeks ago, specifically causing much larger memory usage than expected. However, this should be resolved now. Please let us know if there are still any similar performance issues that should be looked into.

 

Thanks for reaching out!

 

Best regards,

Vegard Edvardsen

 



Vegard Edvardsen
Software Development Engineer, Autodesk Forma

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