The instructions below are for offline/Manual XML licensing.
If your server successfully connects to the Internet and to FlexSim's main license server, you can try our simpler online license activation instructions.
If you're configuring a new license server, please stop now and follow the complete license server installation instructions.
This shorter guide just focuses on one piece of the installation instructions: license activation. We've broken the activation step out into this standalone article for convenience in subsequent licensing procedures, like upgrading your license server.
These instructions assume that:
If your license server cannot connect to the Internet or is blocked from direct communication with FlexSim's license activation servers then you will need to activate your license manually . This article guides you through the manual activation steps.
If you're not sure, go ahead and try an online activation first. Activating your license server online is faster and simpler. If online activation fails due to communications on your license server being blocked, you can fall back to this offline activation guide.
NOTE:
If this is the first time a license has been activated to this license server you must first configure trusted storage.
On your license server, run the flexsimserveractutil.exe program (C:\FlexSim_LMTOOLS\flexsimserveractutil\flexsimserveractutil.exe) by right-clicking and selecting Run as Administrator.
Repeat steps 1-5 above to generate an activation request for all license codes you intend to activate on this license server.
Repeat steps 1-5 to process the XML activation responses for any other XML activation requests.
If this license activation is part of upgrading the license on your license server, don't forget to reread license files.
If you have any questions or problems, please search our Answers Community for possible solutions. There is a good chance someone else has already asked your question.
Still not finding what you're looking for? Submit a new question and we'll check it out. If you're including any confidential information, such as license codes, be sure to mark your question as private! You can also contact your local FlexSim distributor for live phone, web, or email help.