Staff not moving during their shift

[amyhyolee]

[ FlexSim 21.2.4 ]

I've inputted the staff's work schedules and set them to work during their working hours, but most of the staff aren't working.

The model starts at 00:00, and patients start arriving at 5:30.

The staff who work until 6:30 are transferring patients, but those scheduled to work after that aren't transferring patients.

I'm not sure where the error is occurring. I'd really appreciate your help.

practice_v8.1.fsm

[patrickABAWF]

I think nobody does anything because there is no patient on List:WaitingPatients and so the tokens wait at the PullFromList.

I don't see anyplace where the patients are pushed to the list.

You need a PushToList for the patients to be on the list.

[amyhyolee]

@Patrick Cloutier , PushToList is in the Patien Flows.
Do you know what else is making staff not move during their shift?

[patrickABAWF · Accepted solution]

At 6:00, for example, all the staff are in State: OffSchedule.

The red square indicate they are stopped and the state is OffSchedule:

And if I look at Staff8, for example, he is not scheduled to work until 9:

So the problem seems to be your schedules. The red is when they don't work.

[amyhyolee]

@Patrick Cloutier ,

As you said, I specified the working hours for the staff. So, each staff member has different working hours. Some work at 6 AM, some at 9:30 AM. However, the problem is that these staff members aren't transferring during their shifts. How can I make staff members transfer patients during their shifts?

[patrickABAWF]

From what I could see, at 6:00, they were all Offshedule.

Give me an example of a staff (which one) doesn't work when he should according to his schedule and tell me at what time. If he has a red square around him, it's because his timetable says he is off.

[amyhyolee]

@Patrick Cloutier ,

As seen in the image above, Tech 9 is on duty at 6:31AM (23487), but Tech9 is not transferring.

[patrickABAWF]

From what I understand, your Staff Process Flow only creates 2 tokens so it can only acquire 2 staff and so only 2 staff at a time are doing something.

Either you need to create more tokens or you rethink the Process Flow so that it creates a token whenever there is a need for a staff.

[amyhyolee]

@Patrick Cloutier ,

Thank you for your answer. Is there a easy way to fix this problem? I not sure why it's creating only 2 token.

[patrickABAWF]

The Source only creates 2 tokens. Each token acquires 1 Staff so only 2 staff can be acquired at any given time.

I assume by your question that you didn't create that processflow. If that's the case, I suggest you do the ProcessFlow Tutorials in Help/UserManual.

[amyhyolee]

@Patrick Cloutier, Thank you for your answer!!

[amyhyolee]

@Patrick Cloutier , If I change the Quantity to 27(total staff number), all the staff transfers patients. However, they are ignoring their schedule time. Do you know why they are ignoring their time table schedule?

[patrickABAWF]

I’m away without my computer so I can’t look at the model.

Maybe there are no more patients to treat.

[priyankasgoudar33]

Hi @Amy, change the schedule source timing to 1 and check, has you have given 0 the model is somehow trying to execute token before the timetable and not able to execute the timetable.

[amyhyolee]

@mary Thank you so much! It works!!