how I can decide which appointment the patient should attend

[claudia_a]

[ FlexSim 21.1.1 ]

Hi! I am simulating medical appointments at a health care center and I would like to know how I can decide which appointment the patient should attend based on the schedule and not a percentage. someone can help me? thank you

[Jeanette_Fullmer · Accepted solution]

Hello @Claudia A,

You can create a schedule or date time source that is the appointment schedule. It will release the tokens as it is time for an appointment and then the tokens are pushed onto a list. In the patient generation block, you add in a pull from list activity before it creates the patients in the model.

You can view the patient generation block as the flow of referrals until they are able to recieve an appointment and it is time to enter the model for their appointment.

Patient Appointments.fsm

[claudia_a]

Hi!

Thank you so much for your attention!

Attached I send my schema in flexsim. I have a date time source with all appointments for each day. All patients go through the same registration process, but I would like some of them to go to pre medical consultation and then medical consultation (situation 1) or just medical consultation (situation 2). I try introducing two data time sources, one with the times for situation 1 and the other with the times for situation 2, but only one of the sources worked, I think they were in conflict.

Thank you!

[michael_machado]

Hi @Claudia A, using the same model that @Jeanette F did, I incremented some 3D Objects and also work in the 'Arrivals' process flow to create 2 profiles of patient´s arrival (Patient T1 and T2). You can have two data time sources but the main point here is how you set the 'People Settings' in the Toolbox and also create a reference in the activity 'Create Patient', filed 'LabelSet'. I´ve recorded the video below to support you and the model is attached. patient-appointmentsv02.fsm

https://www.loom.com/share/ad88a8b7807146fe9ee6bcee1da66b9f

[Jeanette_Fullmer]

Hi @Claudia A, was Claudia A's or Jeanette F's answer helpful? If so, please click the red "Accept" button at the bottom of one of their answers. Or if you still have questions, add a comment and we'll continue the conversation.

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[claudia_a]

Hello @Michael Machado! 
Thanks a lot for the help! I managed to solve the problem with your help, I hadn't changed the People Settings. In the patients' arrivals part I didn't insert the "push to list" and "pull from list". I didn't really understand what I was going to do. 
Thank you