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Network no working

5 REPLIES 5
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Message 1 of 6
lucasCJ7TB
401 Views, 5 Replies

Network no working

lucasCJ7TB
Contributor
Contributor

Hello everyone, I identified the following problem on two new machines I purchased. The installation of Rocky Linux and Flame occurs correctly. But when I opened Flame the network card simply stopped working. Any known conflicts between flame and newer network cards?

0 Likes

Network no working

Hello everyone, I identified the following problem on two new machines I purchased. The installation of Rocky Linux and Flame occurs correctly. But when I opened Flame the network card simply stopped working. Any known conflicts between flame and newer network cards?

5 REPLIES 5
Message 2 of 6

abraham.borbujo
Autodesk
Autodesk

Hi Lucas,

Please, provide some extra details in the case opened so we could know the full context and find a solution.

Thanks.

0 Likes

Hi Lucas,

Please, provide some extra details in the case opened so we could know the full context and find a solution.

Thanks.

Message 3 of 6
slabrie
in reply to: lucasCJ7TB

slabrie
Autodesk
Autodesk

Hello Lucas!

Could you make sure when booting the workstation that the network card is enabled? 

Stéphane Labrie
Senior Product Owner
Flame Family
0 Likes

Hello Lucas!

Could you make sure when booting the workstation that the network card is enabled? 

Stéphane Labrie
Senior Product Owner
Flame Family
Message 4 of 6
lucasCJ7TB
in reply to: slabrie

lucasCJ7TB
Contributor
Contributor

Yes, the card comes up at boot normally, I even left a ping running from another machine, as soon as flame starts the ping hangs
Rocky Linux 8.7 version from Autodesk, latest version from dku
Test carried out on a b650 and a b550 motherboard
When using an external network card it works normally

0 Likes

Yes, the card comes up at boot normally, I even left a ping running from another machine, as soon as flame starts the ping hangs
Rocky Linux 8.7 version from Autodesk, latest version from dku
Test carried out on a b650 and a b550 motherboard
When using an external network card it works normally

Message 5 of 6

lucasCJ7TB
Contributor
Contributor

the card comes up at boot normally, I even left a ping running from another machine, as soon as flame starts the ping hangs
Rocky Linux 8.7 version from Autodesk, latest version from dku
Test carried out on a b650 and a b550 motherboard
When using an external network card it works normally

0 Likes

the card comes up at boot normally, I even left a ping running from another machine, as soon as flame starts the ping hangs
Rocky Linux 8.7 version from Autodesk, latest version from dku
Test carried out on a b650 and a b550 motherboard
When using an external network card it works normally

Message 6 of 6
slabrie
in reply to: lucasCJ7TB

slabrie
Autodesk
Autodesk

What do you get as far as error when you run Service Monitor / Diagnostics / Last Day Error?

Stéphane Labrie
Senior Product Owner
Flame Family
0 Likes

What do you get as far as error when you run Service Monitor / Diagnostics / Last Day Error?

Stéphane Labrie
Senior Product Owner
Flame Family

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