Installation error

[atakis]

Hello there,

I am trying to install the 2022.1 in my Linux machine and after the 4% I get an error 1.

The 2022 runs perfect at the same machine with Centos 7.6 and DKU 16.0.

I installed the Centos 8.2 , DKU 16.0 same Error1, I installed the DKU16.1.0 same error 1.

Any ideas?

Thanks in advace

AlexJR

[yann.laforest]

Hi @atakis,

Did you always use the same installer during your tests?

The installer might be corrupted, so I recommend downloading it again and see if the problem persists (if you haven't tried already).

Regards,

Yann

[atakis]

Yes, I downloaded 3 times
same thing ….

[yann.laforest]

Thanks, @atakis.

Can you please open a ticket with our technical support team to have the problem checked out by one of our support engineers?

Best,

Yann

[atakis]

Can you tell me how to do that?
thank you
Alex

[yann.laforest]

Please refer to the article below to know how to contact the Autodesk Flame technical support team.

https://knowledge.autodesk.com/support/flame-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

Best,

Yann

[atakis]

Thank you so much
and have a nice weekend
A