Decklink 4k mini monitor Flame 2023 Mac M1 max

[l_bellerive_tva]

Hi,

With Flame 2023 in text module, tracking Ive got artefact in my broadcast monitor.

I attach a exemple.

In Flame 2022.3 all good.

Flame 2023

MacBook Pro M1 max

DeckLink Mini monitor 4k with extension bay (thunderbolt)

Many thanks

Luc/B.

[l_bellerive_tva]

Hi,

With Flame 2023 in text module, tracking Ive got artefact in my broadcast monitor.

I attach a exemple.

In Flame 2022.3 all good.

Flame 2023

MacBook Pro M1 max

DeckLink Mini monitor 4k with extension bay (thunderbolt)

Many thanks

Luc/B.

[slabrie]

Salut Luc!

Which BMD Desktop Video version do you use on your mac?

[slabrie]

Salut Luc!

Which BMD Desktop Video version do you use on your mac?

[lbellerive4BHX5]

Salut Stéphane,

I use 12.2.2

Thanks

Luc/B.

[lbellerive4BHX5]

Salut Stéphane,

I use 12.2.2

Thanks

Luc/B.

[slabrie]

Could you try 12.2.3 and report back?

[slabrie]

Could you try 12.2.3 and report back?

[lbellerive4BHX5]

Hi Stephane,

Same bug with Desktop video 12.3 with Flame 2023.

All good with Flame 2022.3

Thanks

Luc/B.

[lbellerive4BHX5]

Hi Stephane,

Same bug with Desktop video 12.3 with Flame 2023.

All good with Flame 2022.3

Thanks

Luc/B.

[slabrie]

Thanks a lot for the quick try.  Could you snapshot the full Broadcast Monitoring preferences tab of both 2022.3 and 2023?

[slabrie]

Thanks a lot for the quick try.  Could you snapshot the full Broadcast Monitoring preferences tab of both 2022.3 and 2023?

[lbellerive4BHX5]

[lbellerive4BHX5]

[slabrie]

Please go to Preferences, select Broadcast Monitor tab and take a picture OR a screenshot (which would be better since I want to see the various options).  Could you also try to toggle the Show Selected Item/ Viewing Area / Screen Grab options to see if it makes a difference?

[slabrie]

Please go to Preferences, select Broadcast Monitor tab and take a picture OR a screenshot (which would be better since I want to see the various options).  Could you also try to toggle the Show Selected Item/ Viewing Area / Screen Grab options to see if it makes a difference?

[lbellerive4BHX5]

[lbellerive4BHX5]

[lbellerive4BHX5]

Hi Stephane,

Screen Grab work fine.

I attach picture for the Viewing Area.

Many Thanks.

Luc/B.

[lbellerive4BHX5]

Hi Stephane,

Screen Grab work fine.

I attach picture for the Viewing Area.

Many Thanks.

Luc/B.

[slabrie]

 Thanks for reporting the issue

We will have a look at the issue in the lab BUT it will take some time since we do not have a PCI to TB setup.  We do have TB to PCI for UltraStudio cards validation but your configuration is a bit outside of the norm since most MBP BMD workflows are using UltraStudio TB cards. What is your your PCI to TB extension bay model?

[slabrie]

 Thanks for reporting the issue

We will have a look at the issue in the lab BUT it will take some time since we do not have a PCI to TB setup.  We do have TB to PCI for UltraStudio cards validation but your configuration is a bit outside of the norm since most MBP BMD workflows are using UltraStudio TB cards. What is your your PCI to TB extension bay model?

[slabrie]

Luc, please download our 2023.0.1 release.  It contains a fix related to the issue you have reported.

Please let us know.

[slabrie]

Luc, please download our 2023.0.1 release.  It contains a fix related to the issue you have reported.

Please let us know.

[lbellerive4BHX5]

Hi Stéphane,
Work !!!
Many thanks !
You are the best team...

[lbellerive4BHX5]

Hi Stéphane,
Work !!!
Many thanks !
You are the best team...

[slabrie]

Merci Luc for the quick validation!

go make magic with flame 😉

[slabrie]

Merci Luc for the quick validation!

go make magic with flame 😉