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Unable to renew educational access as no banner or anything appears

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Message 1 of 3
maahizon
106 Views, 2 Replies

Unable to renew educational access as no banner or anything appears

I have the same concern. No banner appears to renew my access even as I select the product that I don't have license for.

 

This topic was split from an older topic  by @LeoWarren-EDU to keep the Community tidy

 

 

2 REPLIES 2
Message 2 of 3
LeoWarren-EDU
in reply to: maahizon

Hi @maahizon,

Welcome to the Autodesk Community!

 

I've just reset the verification for your account so you should now be prompted to renew your education access. If no renewal option appears, can you try downloading Civil 3D? (I don't see Civil 3D in your account and this should prompt the verification instructions to appear).

 

I look forward to hearing from you,

 

Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'

Leo Warren
Community Manager - Students & Educators
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette

Message 3 of 3
LeoWarren-EDU
in reply to: maahizon

Hi @maahizon,
Has the action taken in my previous question helped resolve the issue you are facing?
If so, please click on the button "Mark as Solution". This helps future community members benefit if they have the same question
If you still need help, please feel free to provide an update so we as Community know how we can help you.

 

All the best,

Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'

Leo Warren
Community Manager - Students & Educators
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette


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