Student AutoCAD license showing as expired but website says I'm eligible

[safa_alsamsamJVSHN]

hi, few days ago I renewed my student license and on the Autodesk website page it says that I'm eligible and shows the date of expiration which is next year this time, however on the AutoCAD  it keeps showing that purple clock next to my email and whenever I press it shows this renew license pop-up, I press it and it just leads me to the Autodesk website that says that I'm eligible. I don't understand is it a glitch or a problem from me?

Original Title: educational license renewal
Title changed by @LeoWarrenADSK to improve clarity.

[LeoWarrenADSK · Accepted solution]

Hi @safa_alsamsamJVSHN,

Welcome to the Autodesk Community!

I'd recommend following this article to reset the licensing service for AutoCAD, which will then force the software to look for a new license. If you have any further issues or questions, please feel free to let me know.

All the best,

[LeoWarrenADSK]

Hello, @safa_alsamsamJVSHN,
Did my previous post help you and answer your question? 

If yes, feel free to click on the button "Mark as Solution". Thus, other users can also benefit from the information. 

In case you still need help, please feel free to provide an update here so we as Community know how we can help you best moving forward.

All the best,