request to have the verification record reset

[nicola_renaer]

Dears

i logged in into the wrong university  with the wrong adress, what should i do? Could you reset this pleace.

thank you in advance

Nicola

[Anonymous]

Who are you talking to?

This is a public forum

contact edu support: https://www.autodesk.com/education/support

[LeoWarrenADSK · Accepted solution]

Hi @nicola_renaer,

I've reset your verification - please let me know if you have any further issues,

Best,

[mech20051]

i cant request to have the verification record reset? what can i do?

[mech20051]

Please
Can you reset my verification record???

[o.briggs · Accepted solution]

@mech20051 
I have reset your verification status, so you can now attempt the verification process again from the start. 
Let us know if you are having further issues and we will be happy to help!

[m-10560508]

Please reset my verification record, as soon as possible.
Thanks.

[o.briggs]

@m-10560508 I have reset your verification status. Please go back to the education website and complete the verification process again.
I can see in your account that the issue with your recent attempt was that your institution name did not match between the form you submitted and the document you uploaded. Please ensure these are the same going forward for the best chances of getting verified quickly! 

Let me know if you need further support. 

[Anonymous]

Hi can you also please reset my verification record please? I used the wrong education information and want to switch. 
Thank you!

[LeoWarrenADSK · Accepted solution]

Hi @Anonymous,

I've reset your education account; you should now be able to select the correct institution.
Can you try reverifying? Please feel free to reach out if you have any further issues or questions,

[Anonymous]

I reverified to my current education. Now I'm just waiting for verification. Thank you so much!

[milesmcintyre]

I need to reset my verification status

[LeoWarrenADSK]

Hi @milesmcintyre,

I can't find your educational profile, so it may have been reset already,

Please try to verify and let me know if you have any issues,

All the best,

[milesmcintyre]

[cid:[email protected]]

Ive tried to create my educational profile but it simply sends this to me.

[LeoWarrenADSK]

Hi @milesmcintyre,

Can you try creating your Education profile here? Click 'Get Started' to begin.

Please let me know if you have any other issues,

All the best,

[Ahmedaldabie]

Can you reset my verification history because I made a mistake in writing the name of the university and I could not get an AutoCAD copy for a student

[LeoWarrenADSK]

Hi @Ahmedaldabie,

I've reset your education profile; please try to reverify and let me know if you have any issues,

All the best,