Community
Education Installation, Licensing & Administration Forum
Autodesk’s dedicated forum for Education Installation, Licensing & Administration. Share your knowledge, ask questions, and explore popular topics about installing Autodesk products in your educational institution, including Fusion 360 Teams.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

License Issues

3 REPLIES 3
Back to Students & Educators Category
Back to Topic Listing
Reply
Message 1 of 4
nn257
Community Visitor
154 Views, 3 Replies
‎09-06-2023 07:20 PM
‎09-06-2023 07:20 PM

License Issues

I am a student trying to access my university's vault server. I am constantly told that I do not have the correct license, as shown in the photo. My school IT service has not been useful in helping me solve this issue, I've already made sure I am running the same version of Inventor as them. Does anybody else have ideas on how to solve the issue?vault-no-name.png

Report
0 Likes
Reply
3 REPLIES 3
Message 2 of 4
Gabriel_Watson
Mentor
in reply to: nn257
‎09-06-2023 08:03 PM
‎09-06-2023 08:03 PM

Make sure you have the same edition (Basic or Pro) and release year as the server for the Vault Client you installed. More here:
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Logging-in-from-Au....

CAD and PLM admin | My ideas | Inventor-Vault Expert GPT (my AI brain)

EESignature

Report
0 Likes
Reply
Message 3 of 4
DarrenP
Consultant
in reply to: nn257
‎09-07-2023 05:55 AM
‎09-07-2023 05:55 AM

you will need to work with who ever installed vault

they need to tell you what vault was installed

 

DarrenP
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

Report
0 Likes
Reply
Message 4 of 4
LeoWarren-EDU
Community Manager
in reply to: nn257
‎09-07-2023 07:03 AM
‎09-07-2023 07:03 AM

Hi @nn257,

Vault is only offered to Institutions as a Network or Multi-seat standalone license,

Please ensure your IT Team has deployed both the client and server licenses.

Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'

Leo Warren
Community Manager - Students & Educators
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette

Report
0 Likes
Reply
Reply

Forums Links


Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Report a website issue I understand