Educational license expired and can't renew

[septineW9AR6]

Hi there, my educational license expired yesterday (18/08) and I can't find the banner to renew my educational license.

The support AI chat doesn't help much either. Is there another way to renew my educational license please?

[LeoWarrenADSK]

Hi @septineW9AR6,

Can you try downloading a product you currently don't have access to (such as Civil3D)? This should prompt you to start the verification process so you can be ready for the year ahead.

I hope this answers your question & I look forward to hearing from you,

[septineW9AR6]

Hi Leo,

This is what the reply from the Autodesk assistant when I tried to download Civil3D

[LeoWarrenADSK]

Hi @septineW9AR6,

I apologise for not being clearer, can you download Civil 3D from the Education Product page?

All the best,

Leo

[LeoWarrenADSK · Accepted solution]

Hello, @septineW9AR6,
Did my previous post help you and answer your question? 

If yes, feel free to click on the button "Mark as Solution". Thus, other users can also benefit from the information. 

In case you still need help, please feel free to provide an update here so we as Community know how we can help you best moving forward.

All the best,

[septineW9AR6]

Hi Leo, 

Thank you so much for your assistance! Appreciate it, solved the issue.