I moved from my last educational institution to another one in the last 12 months. When I tried to renew my license, although I typed the name of my new institution correctly, the old institution's name remained and my renewal request was declined because the name and my proof document didn't match.
I tried to correct the name after I received the message notifying my renewal was declined. But it looks like we are not allowed to change the name of the educational institution.
How could I correct it?