Unable to launch Eagle 9.6.2

Unable to launch Eagle 9.6.2

Anonymous
Not applicable
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25 Replies
Message 1 of 26

Unable to launch Eagle 9.6.2

Anonymous
Not applicable

I have installed Eagle 9.6.2. I verified that I am a student and have an account. When I click on the icon, or try to open it as an administrator, it comes up and says loading and then it just disappears. It won't go any farther than that. I don't know how to fix this. I have uninstalled and reinstalled, restarted my computer (windows 10 on surface pro 7) and tried opening by clicking on the OpenGL in the program folder.

Accepted solutions (1)
57,317 Views
25 Replies
Replies (25)
Message 2 of 26

jorge_garcia
Autodesk
Autodesk
Accepted solution
Hi @Anonymous,

I hope you're doing well. The issue is likely with your LIBEAY32.dll file. See the solutions for this here.

https://knowledge.autodesk.com/support/eagle/troubleshooting/caas/sfdcarticles/sfdcarticles/Eagle-crashes-seconds-after-launching-splash-screen.html?_ga=2.74884816.31263266.1591025410-1245023586.1584569701

Let me know if this doesn't work for you.

Best Regards,


Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Message 3 of 26

Anonymous
Not applicable

That worked! Thank you so so very much!!!

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Message 4 of 26

Anonymous
Not applicable

Hi Jorge

This didn't work for me.  I couldn't find the file in system32 and renaming the file in 9.6.2 doesn't change anything.

Windows 10 pro, 9.62 Eagle.

It was working up until yesterday, then stuck at this screen starting today.  We had a power failure.  Chk dsk shows good.  Malware run.  did  a clean with CC cleaner.  No other programs are having issues.   I uninstalled eagle and re-installed.  Still not working.

Any thoughts?

Message 5 of 26

Anonymous
Not applicable

I have the exact same situation as you. File not in system32, and renaming the other DLL did nothing.

And just like you, Eagle was working a couple of weeks ago.

 

The difference for me was a major MB upgrade from an old i5 to a Ryzen 5800x, along with the usual flaming hoops to get windows reactivated.

 

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Message 6 of 26

alehtosalo
Participant
Participant

Hello,

 

I am suffering the same. It feels that all I have is problems with Eagle/Fusion360, even with brand new laptop and fresh setup, this kind of issues happen every week. First I was not able to add 3D models due some weird opengl issue. Took me honestly 2 days to get it working. And now after couple of weeks when I try to start the program and it simply does not start. How this s*** can remain so unstable still after over 20 years of development???

 

So, I have tried fixes above, no help. Any new ideas?? Setup Win10, GTX1060 and I7.

Message 7 of 26

alehtosalo
Participant
Participant

@jorge_garcia I would appreciate any ideas at the moment. Re-install does not help and all tricks I could find on the forum have been useless so far.

Message 8 of 26

Anonymous
Not applicable

I found a work-around for my problem :  Delete the "Settings" folder from Eagle's user directory before starting Eagle.

You should be able to find this by typing %appdata% in the address bar of file manager, then look for the Eagle directory.

This is not a permanent fix - I find I have to delete this directory every time I want to start Eagle.

 

Message 9 of 26

jorge_garcia
Autodesk
Autodesk
Hi @alehtosalo,

I hope you're doing well. Could you check if you have any errors in the Windows logs? See the attached link for the procedure to check the error logs.

https://www.cyberlink.com/support/faq-content.do?id=10449

Let me know if there's anything else I can do for you.

Best Regards,


Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
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Message 10 of 26

Anonymous
Not applicable

Hi I also disgusted from Eagle.

On clear installation Win 10, I wanted run Eagle, So I launch Eagle.Exe

EAGLE.png

And that was all.

After that I found "Solution"

  1. Navigate to C:\Windows\System32.
  2. Find the file IG4ICD64.dll and rename it in IG4ICD64.dll.bak.
  3. Launch Eagle.

If the issue persists or if the above DLL cannot be found, follow the below steps or the issue:

  1. Navigate to C:\EAGLE 9.x and find the file LIBEAY32.dll.
  2. Rename the .dll by appending .bak at the end of the file name: LIBEAY32.dll.bak.
  3. Launch Eagle again, the program should open with no issue. 

IG4ICD64.dll never exist in folder System32! So i can not rename this file.

 

Next "Solution" 

delete Eagle in AppData/Roaming evertime when i need Eagle

 

Eagle finally run, but only Offline. Eagle never goes to online state. 

 

I'm paying you for something broken…

 

 

 

 

Message 11 of 26

Anonymous
Not applicable
Sorry it was reply to @jorge.garcia
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Message 12 of 26

jorge_garcia
Autodesk
Autodesk

Hi @Anonymous ,

 

You are still missing another solution. Check here:
https://knowledge.autodesk.com/support/eagle/learn-explore/caas/sfdcarticles/sfdcarticles/Autodesk-EAGLE-can-t-go-online-after-signing-in.html?st=LIBEAY32

 

Are you working on a surface Pro? These computers tend to surface this issue.

 

Let me know if there's anything else I can do for you.

 

Best Regards,



Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
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Message 13 of 26

Henriksen_ove
Explorer
Explorer

Solution (for me, at least)

 

For about 4-5 months i have had problems launching Eagle on this one particular computer i have.

 

I tried the usual suggestions - rename LIBEAY32.dll/IG4ICD64.dll, launch the openGL bat, updating gfx drivers etc. Tried uninstall and clean register of all cases from Eagle and then reinstall, i tried to update all VS++ and .Net etc etc. As a last resort i updated to Windows 11. Turned out that didnt help much either. Tried to reinstall my Fusion360 with hobby license (it was outdated), figured maybe there was something related.

 

After trying lots of stuff, what finally resolved my issue was to delete everything within the TF Cache folder:

 

C:\Users\Username\AppData\Local\Microsoft\Team Foundation\8.0\Cache

 

Hope that will help someone else. Autodesk - i will appreciate free licenses as a reward 🙂

 

Best Regards,

Ove

 

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Message 14 of 26

Anonymous
Not applicable

Unable to launch Eagle 9.6.2

 

I tried all the solution posted before me and it did not work. There is no file called LIBEAY32.dll/IG4ICD64.dll on my pc. I am currently using windows 11. 

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Message 15 of 26

Henriksen_ove
Explorer
Explorer

Did you try deleteing the files in:

C:\Users\Username\AppData\Local\Microsoft\Team Foundation\8.0\Cache

 

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Message 16 of 26

Anonymous
Not applicable

Same problem here. Only the splash screen runs.

danielliontec_0-1644002379158.png

 

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Message 17 of 26

pmoranDSSHY
Community Visitor
Community Visitor

Eagle 9.6.2 doesnt work on Windows 11.

Open Event Viewer.. select Windows logs, Applications Sort be Level.

App ErrorApp Error

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Message 18 of 26

pmoranDSSHY
Community Visitor
Community Visitor

Got it to work by removing the following dlls from the C:\EAGLE 9.6.2 directory:

 

1)  libeay32.dll:   OpenSSL Shared Library part of The OpenSSL Toolkit. 

2)  libEGL.dll: ANGLE libEGL Dynamic Link Library file, was created by Autodesk, Inc. 

3) libGLESV2.dllANGLE libGLESv2 Dynamic Link Library. LibGLESv2.dll is developed by Mozilla Foundation. 

4) openGL32sw.dll: Software implementation of OpenGL bundled with Qt.

5) ssleay32.dll: OpenSSL Shared Library part of The OpenSSL Project,

 

I can do this because:

a) I have GitBash for windows installed which comes with OpenSSL

b) I have a hardware GPU which comes with its own Graphics Library (not using OpenGL)

c) I have PyQt5 installed which comes with all its requisite dlls. 

 

 

Message 19 of 26

leo57ZD6
Community Visitor
Community Visitor

This solution worked for me. Thank you.

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Message 20 of 26

variocube
Observer
Observer
This did work for me, I will restart the computer and see If I can start again EAGLE after restart. Thank you very much.
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