eagle crash on manual route change to bot layer

[Anonymous]

apparently only packages that are paid for seem to crash. just a simple route draw a top route, change layer , then says cannot place via on layer 1, bang !! crashed.

any suggestions other than asking my money back ?

[jorge_garcia · Accepted solution]

Hello @Anonymous,

I hope you're doing well. I will be sending you are direct message to ask for the files since our developers would like to investigate them to get to the bottom of this.

Please let me know if there's anything else I can do for you.

Best Regards,