Old Versions Loading

[Anonymous]

I have an assembly that keeps loading old versions of parts, causing all sorts  of errors.

I have tried using the loan version from the browser and loading an old version and then reloading the latest but without success.

Any ideas?

[masa.minohara]

Hi @Anonymous,

Thank you for posting! Have you tried Get Latest option in the right click menu? If this doesn't help, could you attach the following?

• Screenshot of the error message you are receiving
• Diagnostic log file

• Public link to the design

Please let me know if you have any questions.

[Anonymous]

I have the same problem, Get latest or selecting the latest gives a very old version with latest nubering. Selecting the version before the latest gives a correct "before latest" version.

Any Idea?

Torvald

[Anonymous]

Hi Masa,

Thanks for your help. I did try the get latest version, but even though the icon looks right, an older version still loads. 

I loaded the next to recent version and it was right, but I still have the warning in the browser of the assembly it is in. Whenener I update it reloads the older version.

I'm stumped, yes I have saved the diagnostics file and some screen caps and attached them here.

Any suggestions would be very much appreciated.

Thanks ,

Raymond

[Anonymous]

Hi Torvald,

Thanks for the tip, I did try that, but it still loads the older version. I even deleted it fom the assembly and reinserted it and it still loads an older version.

Best Regards,

Raymond

[masa.minohara]

Hi @Anonymous,

Thank you for the diagnostic log files. We will investigate the issue for the root cause. I will post an update as soon as one is available. Could you try the following steps as a workaround to see if Fusion loads the desired version?

1. Open the latest version of inserted file

2. Make a small change (add sketch for example)

3. Save it

4. Go back to the assembly file and choose the version before the latest

When doing this as a workaround, please ignore the out-of-data warning.

Hi @Anonymous,

Sorry I posted a comment before reading the whole thread so I edited this. I will get back here as soon as I find out a solution. 

[Anonymous]

Hi Masa,


Thanks for your help, unfortunately I am now having the same problem with another assembly.

I jave attached two screen caps of a planetary gear assembly I am working on. I updated the stand to make it wider (Stand Latest.jpg) It saves as V19. The assembly shows v19 in the browser but you can see in the graphics window it is still the previous rev v18 narrow version. (Stand Assembly.jpg)


Basically, I am unable to work at this point as I cant get new versions to load properly.



I am creating content for an educational curriculum involving CAD modeling and 3D printing for STEM education. We will be getting hundreds of high school kids learning CAD through our program and I was hoping to introduce them to Fusion 360, but now I have questions about the reliability of stability of the data.

I hope we can resolve this quickly or I may have to pursue other CAD alternatives.


Best Regards,


Raymond

[ahsan.autodesk]

Hi Raymond and Torvald,

Very sorry to hear of your troubles. Obviously, this is not expected, and we would like to get to the bottom of this ASAP. Would it be possible for you to share your project with us? If yes, can you please share it with me: ahsan dot ali at autodesk dot com

Thx for your help
Ahsan

[Anonymous]

Hi Ahsan,

I just noticed something. If I go to the part that is loading as an old version and do a simple change, in this case I just turned the origin on and then off again and saved to create a new version.

When I go back to the assembly and click the yellow warning sign to load the new version it is loading the next step (version) each time....like watching the history timeline of the part.

This only started after the update last week where you only had to click the update  warning onceas opposed to how you used to have to update in a subassembly first and then the top  assy.

I suspect there is a bug in the updated command.

Thanks,

Raymond 

[ahsan.autodesk]

Thanks for sharing the dataset with me Raymond. Could you please tell me which distributed design file I should open? I think it is the Gear Ratios V2 file, but I can't figure out which folder it is in.
Thx
Ahsan

[Anonymous]

Hi Ahsan,

The file is Gear Ratios V2 in the HS Planetary Gear  - Ratio Tests folder. Let me know if you have any trouble opening it.

[ahsan.autodesk · Accepted solution]

Ok, never mind. I think I figured it out. The file was there under the folder "Ratio Tests". I kept looking for it under "Planetary Gear V2 120" as the pictures suggested.

I opened Gear Ratios V2 and could see that it is already pointing at the latest version of the Sliding Pin file. So, I couldn't do anything there. Then I noticed that it was pointing at an earlier version (V 20) of Base V2, so I performed Get All Latest, and as expected, that updated Base V2 to point at the latest version 30. So, unfortunately, I couldn't see any problem there either.

Could you please run Fusion on a different machine and see if you can see this Get Latest issue on it using the same data set?

If not, can you please try the following:
* Zip up your cloud cache folder on the machine you're seeing the problem? You'll find that folder in a place similar to this:
C:\Users\<winnt-folder>\AppData\Local\Autodesk\Autodesk Fusion 360\<cloud-cache-folder\W.login\F
The cloud-cache-folder will look something like this: EEZ9QQFUVTHM
* Delete the whole F folder
* Try to reproduce this problem by opening the same files and performing get latest

Appreciate your help in figuring out this issue
Regards,
Ahsan

[Anonymous]

Hi Ahsan,

I will try on my desktop machine at home tonight and let you know what happens. 

It still opens a much earler version of parts within assemblies. I am having the same issue with the Planetary gear system as well. I have never had these issues until the update last week.

I have tried using the Clear user Cache Data but it did not help.

Thanks,

Raymond

[josh.sapp]

I'm glad it is not just me. I was starting to go a little bonkers trying to figure out why I was having so many problems all of the sudden.

[Anonymous]

Hi Josh,

I have one of the engineers looking at my data files, hopefully they will find the issue.

This only started after the update last week where they changed the way you load the latest files. I suspect there is a bug in there somewhere.


Raymond

[josh.sapp]

Yep. Read the post. It was late Friday afternoon before I let the update go through so I didn't notice. Today has been miserable till I figured out what was happening. I would make a change to a component and go back to the assembly to see how the updated part would stack out, see it wasn't enough, and go double or triple up on the changes. I think I have every thing backed out and using a work around to keep going. It is definitely a Monday.

[cekuhnen]

Hi all.

not sure if this could help but maybe remove Fusion completely + also by hand remove all the left over files the uninstaller does not remove

and then install Fusion freshly again.

I needed this to get some UI elements to work.

Maybe through freshly installing Fusion also all local files might get updated locally.

Also could a computate all help?

[Anonymous]

I tried the suggestion of deleting the files in this directory:  C:\Users\<winnt-folder>\AppData\Local\Autodesk\Autodesk Fusion 360\<cloud-cache-folder\W.login\F

It seems to be working so far, I'm still a little concerned about why it happened in the first place however....

[ahsan.autodesk]

I'm glad it worked out Ray. Thanks for your help in figuring out the problem.
We've fixed the underlying issue in the upcoming update.
Regards,
Ahsan

[Anonymous]

Thanks for your help Ahsan!