internt connection

internt connection

Anonymous
Not applicable
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Message 1 of 3

internt connection

Anonymous
Not applicable

can anyone tell me what is happening right now?

i am currently connected to internet , everything works youtube, surfing etc. but offline mode is activated automatically .

but it still shows offline option, it should show go "online option".

Untitled.png 

 

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HughesTooling
Consultant
Consultant

I thought the last update was supposed to fix this, see this thread.

http://forums.autodesk.com/t5/design-validate-document/resolved-fusion-360-service-degradation-can-t...

 

Mark

Mark Hughes
Owner, Hughes Tooling
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Message 3 of 3

James.Youmatz
Autodesk Support
Autodesk Support

Hi @Anonymous,

 

Has online mode worked in the past for you? I'm assuming yes based on how much offline data you have. If it has, can you try the following:

 

  • Enable hidden folders from the Control Panel
  • Close Fusion 360 (if open)
  • Browse to C:\Users\<username>\AppData\Local\Autodesk\Web Services
  • Delete loginstate.xml
  • Relaunch Fusion

Did that trigger Fusion back into an online state once you log back in? If not, have you made any changes recently to your network? Are you operating under a proxy server?

 

Thanks,



James Youmatz
Product Insights Specialist for Fusion 360, Simulation, Generative Design
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