Print crashing

[CadUser46]

I have a problem on a new W10 machine with Design Review 2013.  Anytime i use the DR desktop app it just crashes out when trying to print.  The specifics are;

• Prints fine from IE11 plugin.
• Graphics driver up to date. v391.74
• Reinstalled multiple times.  Latest was today from https://www.autodesk.co.uk/products/design-review/download
• UAC has been off.
• Windows 10 corporate image.
• Tried with multiple files of varying ages, file sizes and sources.

The attached error occurs when i right click close the desktop app from the taskbar.  I don't know if they are related.

[m_latz]

Which Windows 10 version is it in detail 1703, 1709, 1803, ???

regards

Markus

[a_meteni · Accepted solution]

Have you tried the latest version of ADR? it's more compatible with Windows 10

http://download.autodesk.com/us/support/files/designreview/2018/EXE/enu/SetupDesignReview.exe

[CadUser46]

@m_latz For reference it's 1703.  Out of interest, would that have changed your answer?  We have several other machines on the same image that appear to be functioning fine on 2013.

@a_meteni Thanks, it's working.  Interesting that i didn't just end up with that version when i googled 'design review' yesterday.  Have AD not officially launched it yet or something?  Even when i browse via AD.com and navigate to DR i end up with 2013.

[m_latz]

Just asked to check with the same OS on my side to find out if it is a general problem.

regards

Markus

[Livercool]

I changed my printer to cute PDf as default and that cured my similiar issue