Hello, and welcome to the Community!
Our community team is here to help you get the most out of your Autodesk Community experience. Feel free to contact any of us via Private Message, or mention us in the forums, should you need help getting around the community or have a question!
Please note that our Community Managers are not technical experts. For technical or product-specific questions, please post in the appropriate product forum to help ensure that you receive a timely response.
This is our team:
Industry Community Manager -
Design & Manufacturing
Hello Autodesk Community! My name is Chris Benner, and I am the Industry Community Manager for Design & Manufacturing. I support and engage with the D&M Community wherever they may be, including our forums and all across the Social Media world.
I come from a background as a mechanical designer and drafter for more than 20 years, using Autodesk products for most of that time. I was inducted into the first class of Autodesk Expert Elites at Autodesk University 2012 and have been active on the Autodesk discussion forums and social media for many years. I have been a speaker at Autodesk University since 2014, including a trip to Moscow that year to speak at AU Russia. I have been active in both the Inventor and Vault Beta programs and have actively worked with those product teams to improve and troubleshoot those programs. My specialties have been Inventor Tube & Pipe, and Vault Professional.
Outside of my CAD work and Community involvement, I am also an amateur photographer and photo artist, and I enjoy reading, music and singing. My wife and I enjoy traveling, and I also enjoy taking excursions with my grown daughter. The three of us are big movie fans, especially Star Wars, Harry Potter and anything Marvel…. Yes, we’re all big geeks.
Hi everyone! I joined the community team in 2021 to help run and manage the Students & Educators Community, our student community here at Autodesk! This has since evolved into a new role, where I help to manage the operations and platform backend of our community, to ensure that everything runs smoothly.
Whilst I help manage the community part-time, I also work full-time delivering training in Fusion, manufacture and design across the UK to schools, universities, industrial partners, and hobbyists. I graduated from Warwick University with a master's in engineering in 2021.
In my free time, you will often see me out on the water as I love to sail, kayak, and windsurf! I teach sailing on the weekends at a local reservoir near me.
I am looking forward to talking to you all in and around the community!
I am an architect and have been working with Autodesk products since 1988 in AEC industry. All the time I worked with training and support for Autodesk at a distributor in Brazil, some resellers and ATCs next to running my own company. I started with AutoCAD release 9 in a very different world - from a technology perspective - from today. I was an Autodesk author as I wrote many AutoCAD and Revit books. I started my contribution to Autodesk Brazil User Community since it was created in 2009 as a contribuitor and since 2011 I am the Community Manager for the Portuguese speaking Autodesk Community. I live in São Paulo Brazil with my family. I hope we can help you in any issue you have because one of the best feelings we can have is to see someone happy with an issue solved! When I am not working with the Community I like jogging, listen to jazz and bossa nova watch good movie and chat friends with a glass of wine!
Alodia Cano is the Lead Sr. Product Manager for Community. She has worked in product for 15 years, including building community experiences for gaming and entertainment communities and an influencer platform for a video game company. Alodia has been at Autodesk for seven years, managing Community since 2019. She has also worked on the redesign of AU Online in 2018, the AU digital conference in 2020, the Learn platform, as well as Digital Help. When Alodia is not working, she is a part-time instructor and career coach where she helps professionals looking to transition into product or tech.
Hi Autodesk Community,
I have been with the Autodesk Community Team for 5 years and am the Director of Community Practice. My role focuses on aligning the community with other teams at Autodesk, whilst also managing our projects and programs, in which my team promote and establish best practices globally and provide improved and consistent experiences for our community across all our platforms.
I have been with Autodesk for almost 13 years now and have worked in Customer Experience, Service Design, and Business Architect roles. My background is technical and moved into technical management and process consultancy, with a stint as an aerial photographer in Sydney, Australia prior to working at Autodesk. I was born in England and lived in Australia for 12 years before moving to California 12 years ago. Outside of Autodesk, I take advantage of the great weather that California has to offer; cycling, rowing, tennis, golf, and hiking with my Husky, Lunar.
I am excited to be working in this team and look forward to meeting and working with our Autodesk community. Please feel free to contact me and share how we are doing, and how we can improve your community experience.
Hi! My name is Tiana, I am a Community Program Manager at Autodesk.
Prior to being a Program Manager, I was an Industry Community Manager and before that a Technical Support Specialist here at Autodesk. Before joining Autodesk, I was working in the aerospace industry as a designer and drafter. I really enjoy helping people and learning new things, which is what brought me here to Autodesk. When I am not working, I love to travel, cook and read. If I am not doing one of those I am probably outside with my dogs! Please feel free to tag me in posts or PM me with questions or concerns regarding the Community!
Hi, I’m Hagen Deloss, and I am the Community Manager for Media & Entertainment.
Prior to Autodesk, I worked in a variety of capacities in the games and product visualization industries. From game design, art, and animation for shipped titles on Xbox, Switch and IOS, to T-shirt illustrations for bands, and 3d product and storefront rendering for brands, I have worn a lot of hats in the 13 years I have been “in the workforce”.
I now spend my time at Autodesk working with content creators helping create Maya and 3ds Max learning content, as well as creating accessible events, with a focus on education and job opportunities.
My name is Amanda Di Pancrazio and I'm the Principal Industry Communities Strategy Manager at Autodesk. My background is in games and graphic design, and my priority is being a cheerleader at Autodesk for you - the community. My primary focus at the moment is our advocacy program, which is all about supporting and building close relationships with Autodesk advocates in all stages of their career.
Looking forward to connecting with & learning from you!
Welcome everyone! I'm Sara and 'm your Community Manager for Autodesk in both Germany and the Arab world!
A little bit about me:
I was born and raised in Vienna with Egyptian roots. I studied bioinformatics and programming at the University of Vienna, but discovered my love for community work very early on. Before joining Autodesk, I worked as a Community Manager for five years at an Austrian company.
As a Community Manager fluent in both Arabic and German, I am passionate about bridging cultural gaps and fostering a vibrant, collaborative environment. At Autodesk, I thrive on engaging with our diverse user base, moderating our forums, and ensuring that every community member feels heard and supported. My love for community work stems from my belief in the power of technology to connect people and enhance creativity across different languages and cultures. I'm motivated by the opportunity to help others achieve their creative potential using Autodesk's tools and solutions, and I am committed to making our community a dynamic and inclusive space for all.
Outside of my Biotech and Community involvement, I enjoy travelling and exploring new places.
Feel free to reach out!
I joined Autodesk in April 2016 as the French community manager after a lifelong experience as an AutoCAD user, trainer, AutoLISP and .NET programmer. I started using AutoCAD in 1985 in Sydney Australia, where I spent several years. I worked on the stadium project for the Sydney 2000 Olympics. Back in France, I became an AutoCAD coach, tech support and developer for six years for an AAD/ATC company.
I have written AutoCAD books in French. I became then an IT project manager for a 100 people company near Lyon, France, developing in C# for AutoCAD. Highly active on the Web, I created the first French community CAD site in 2002, several CAD sites, blogs and forums and I am now fully committed to help the French Autodesk users community and very enthusiastic about this mission! My role is to connect our customers and users to the expertise they need.
Industry Community Manager - AEC
(Architecture & Building)
Hello everyone!
I'm Jonathan, and I've been managing the AEC (Architecture & Building) Industry Community at Autodesk since 2022. My role involves crafting and implementing strategies to foster engagement and facilitate connections among community members worldwide.
Before this, I worked with some of Autodesk's largest global partners, assisting in the deployment of technology within the built environment. In 2016, I was honoured to be inducted into the Autodesk Expert Elite program, recognizing my contributions to the community.
My passion lies in cultivating meaningful relationships and sparking innovation through community involvement. I'm deeply committed to building inclusive communities, ensuring that knowledge and technology are accessible to everyone.
Go raibh maith agat. (Thank you!)
Hi Autodesk Community,
I joined the Autodesk Community team in 2018 and co-lead the Autodesk Expert Elite program.
The Expert Elite program recognizes advocates around the world who actively and consistently contribute to the Autodesk Community by answering questions, encouraging, and guiding other community members, providing product and industry-level content, participating in community events, and/or providing insights on Industry topics, Autodesk products, services, and community. To learn more about the Expert Elite program, please visit the Autodesk Expert Elite website.
Outside of work, I have a degree in Business Administration from Dominican University of California. In my free time, I love to cook, hike, travel, and spend time with family and friends.
I am Da-eun (Eunny)
I am the Community Manager for the Korean Language Communities at Autodesk. I have a Bachelor's degree in Mechanical Engineering from Hanyang University ERICA and a Master's degree in Industrial Design from UNIST. I have been running a YouTube channel in Korea since 2016, mainly focusing on introducing 3D modelling and 3D printing. I have a great interest in modelling education and served as an Autodesk Tinkercad advisor from 2018-2019. I really love Maker Fairs. Under the name Eunny, I participated in 20 Maker Fairs across 8 countries, showcasing her 3D printing creations. Even now, I enjoy creating and sharing many 3D modelling files.
Senior Manager - International
Communities & Operations
I joined Autodesk in August 2015 and oversee all International Communities, Community Operations, global Moderation, and the global Admin & Backend function. During my tenure at Autodesk, I always grew Communities, amplified best practices, and nurtured and tried to help Community members. Overall, even before Autodesk, I always focused on digital communication, engagement practices, and community and social media management. One thing you could say about me is that I always was addicted to communities and communication. I joined some communities already during my teenage years. So, being based in Germany, I am happy to be your point of contact when it comes to everything Community during EMEA hours.
Besides this, I like reading literature, romanticism, good fantasy, and Sci-Fi literature, and listening to music a lot, especially rock and metal. Feel free to reach out anytime if you need me.
Hi Autodesk Community! I am a Senior Program Manager for this amazing Community team.
I have been with Autodesk for over 12 years, starting with Customer Service (some of you may recognize me from helping with the brand new Twitter handle back in 2013!), then managing various teams at Autodesk. Before Autodesk, I worked as a Veterinary Technician, and enjoy having my Zoom meetings crashed by my pack of dogs and cats at home.
When I am not at work, you can find me outside hiking, scuba diving (even though California waters are cold!), or reading. I love fostering animals, so I’ll always be willing to share a dog or cat picture as well.
I can’t wait to engage with you, and help make this community even stronger.
I live in Antalya, Turkey. I graduated from EMU with a degree in Computer Science & Information Systems. I’m married and have two daughters. I have been working for Autodesk Since 2013 as a Community Manager. I’m moderating Turkish Autodesk Forums and doing some strategic works for the Turkish Community. I'm working for the purpose the community where the users can support one another by sharing their knowledge and nurturing their skills. Before, I worked as a manager in the software and IT industry. I provided digital business development and marketing consulting services to some international companies. I am very excited about all my work with Autodesk. Getting to know new people and helping them is my greatest motivation. In my personal life, I like travelling and exploring new places with my family.
I'm Deborah Lilley and I lead the strategies for content, insights, and loyalty in Community. My work focuses on understanding and amplifying our customers' real-world experiences to foster community and build trust. I'm passionate about connecting people and ideas and inspired by the power of stories to share knowledge and spark change. Prior to joining Autodesk in 2021, I worked for several years in design journalism and before that, in academia, where I taught and conducted research on literature and the environment. I'm especially interested in design and sustainability – not least the amazing things that our communities make possible using our software.
Hi Autodesk Community! I'm Wendy Lim, Industry Community Manager (Architecture, Engineering & Construction) at Autodesk. With a background in civil engineering from University Science Malaysia, I've worked in various roles across Malaysia, U.A.E, Qatar & Pakistan before joining Autodesk Singapore in May 2020. Currently pursuing a part-time Masters in Data Science, aiming to complete by Dec 2024.
Outside work, I enjoy outdoor adventures, spending time with my three soccer-crazy boys, and traveling. Excited to collaborate with this community and hear your feedback. Feel free to reach out to me via PM or email. Looking forward to meeting some of you in person!
Greetings! As I launch into my third year on the Autodesk Community team, I'm focused on managing the programmatic elements of our community generated content. I'm usually in the background working on the small details of this program, optimizing output, and unifying content across all our communities. I am passionate about great customer experiences and am engaged in delivering excellent experiences to go along with our amazing products.
When I'm not working, you can find me at planning my next adventure! I also enjoy time with friends and family here in the San Francisco Bay Area, crafting just about everything I can, and baking.
I'm excited to be working in the Autodesk Community and be building great experiences!
Hello Autodesk Community!
I joined the company in 2004 and have had a few different manager roles in the customer service and partner support organization at Autodesk.
My new exciting chapter with the Autodesk Community started in 2016.
I hope to help establish a community where the members can connect and help each other, share knowledge, nurture their skills, and develop their careers. The ultimate desire is to remove the language barrier to make Autodesk Community the most inclusive, accessible, and resourceful place for anyone and everyone to join, participate and engage to achieve new possibilities.
I lived in Virginia, USA, and Singapore and settled in Japan, where I grew up. I enjoy cooking, baking, gardening, and traveling outside of work. Gardening is the latest hobby. I never knew the joy of harvesting the home-grown vegetables and berries, thinking about how to cook them, and finally eating them.
I welcome you all to Autodesk Community and looking forward to creating, improving, and providing a better experience and space together for all of us can enjoy and take pride in. The very first step will start from participating. Be an engaged member today!
¡Hola Community! I'm the Spanish Community Manager, and I live in Barcelona.
I graduated from Universitat de Barcelona with an art history degree and a master's in Cultural Management and Strategic Communication. Before joining Autodesk, I worked as a cultural and communications Manager in different fields and on campaigns in PR and political communication, establishing and growing communities from scratch.
With the Spanish Community, my interest is in putting the group and the people at the center of the actions, keeping an open and safe space for all of us, and creating new initiatives together to promote our community.
I love socializing, traveling, reading, writing, and cooking! I have lived in different European cities and am passionate about discovering new and exciting destinations, stories, and cultures.
Feel free to reach out in Spanish, Catalan, English, or Italian.
Dmytro Mukhin
Community Manager - Ukrainian
@DmytroMukhin
Hello, Autodesk Community!
My name is Dmytro. I`m the Community Manager for the Ukrainian Language Community .
I have two degrees from the National Technical University “Kharkiv Polytechnic Institute” in Computer Science and Administrative Management. From 2012 to 2014, I was an Autodesk Student Expert and was already involved in everything around Autodesk. Afterward, I took the next step, and through my ongoing and stellar community participation, I became an active participant in the Autodesk Expert Elite program. Additionally, I always participated in and hosted sessions at different Autodesk events, from local meetups to regional and global One Team Conferences and Autodesk University. I have been working at an Autodesk VAD in Ukraine for the last couple of years, supporting Autodesk VARs and customers.
But my life does not only consist of Autodesk, its products, and activities. I also like to read about tech news from all over the world! I`m especially interested in engineering.
Hi everyone! My name's Eddie Paz and I'm the Community Content Producer here at Autodesk Community. I'm based out of Toronto, Ontario where I live with my lovely partner and two troublemaking cats named Link and Zelda. I joined Autodesk in late 2021 and my main focus has been creating content for and managing our Media & Entertainment community site, AREA, before joining the Industry Community team last year.
Getting to work directly with the community is one of the most rewarding aspects of my job and I'm excited to continue finding and sharing the great work creatives like yourself make with our tools everyday.
In addition to my work at Autodesk, I am also a multi-disciplinary artist. My most recent projects include acting in Isiah Medina's latest feature, Night is Limpid and the release of my latest experimental short, FOR THE LOVE OF EVA. I'm always down to chat about the latest in movies, TV, games, or art in general!
After my first exposure to marketing at HMV’s Toronto flagship store way back when, I was hooked. Continuing my career at a major record label, I worked with pop icons like Britney Spears, N•SYNC, and Backstreet Boys to name a few. Now at Autodesk, my driving force over the past 9 years has been to elevate Autodesk's community, and to shine the spotlight on all the rockstars out there designing and making a better world for all.
Hello! I’m Diana - I joined Autodesk in June of 2018 where I helped to maintain support on our forums and social accounts. You can still find me on social media managing our Autodesk Community socail media pages and reviewing our listening reports to keep on top of what our customers are sharing! I’m always on the lookout for the latest news, success stories and customer features.
I’m a native of San Francisco and have a degree in Broadcast & Electronic Communications, am certified in Social Media Digital Marketing, and am also a certified EKG Technician. I currently live in Oregon and in my spare time you can find me at local coffee shops with a book, hanging with my rescue dog Polly Pocket, or planning my next trip to see Post Malone in concert.
In my position as the Senior Manager of Autodesk Community, my responsibilities include interacting with our customers to obtain insights into crucial topics and themes. The main focus is on acquiring a deep understanding of our customers' needs and wants.
I possess a profound enthusiasm for championing the interests of customers. Throughout my tenure at Autodesk, I've served in a variety of key roles which include Territory Account Sales Manager, leading Autodesk's Program Office, overseeing AMER Customer Service Operations, and initiating our Community Customer Advocacy program, Autodesk Expert Elite.
Konnichiwa Autodesk Community!
I’m Mari and a Community Manager for Japanese. I’d been managing local corporate social media accounts in Autodesk brand team until spring 2021, and transferred to the community team.
Before joining Autodesk, I was in the digital and social media marketing industry for quite a while. With this background, my goal as a community manager is to expand our local community to wider digital platforms. Outside of my work, I like to cook, bake and visit bakeries and pastry shops. This may sound very weird but my day starts with browsing pictures of cats around the world on social media, though I’ve never had one before.
Hi Autodesk Community! I’m currently in my second year of being with the community team as a Community Manager, but my fourth year of managing the Autodesk Student Community, as we changed platforms to join the rest of the community. I work with Amanda, Oliver, and the wider community team to support students and improve the experience of the students through the Student Group Hub and various other projects.
Outside of Autodesk, I’m a third-year Chemistry Student at the University of Warwick! When I’m not studying or working, you can find me outside or being active, either on my bike, climbing, swimming or kayaking.
As always, my PMs are always open, so feel free to ask me any questions or tag me – especially on education licenses and Inventor!
My name is Lynn and I'm a Community Manager for the Chinese Language Community. I’ve been with Autodesk since August 2013 (how time flies!). I’ve held various roles in the past including Customer Support and Customer Loyalty Specialist. I started my journey with the Community team as a Social Media and Community Engagement Specialist, so you might have seen me previously on our social channels and English forums.
Now as a Community Manager - Chinese, I'm responsible for running, nurturing and growing our Chinese Language Community. My goal is to connect our customers to each other and with Autodesk, and to help our customers achieve success with Autodesk products. I love helping and connecting people! I will continue my effort to make the Community a desirable platform for our customers to get support, share knowledge and gain valuable insights.
I’m originally from Shanghai, China and worked at Autodesk Singapore office for 5 years. Currently, I’m based in Sydney, Australia. (I’m a proud APAC citizen! 😊) So I will be mostly available during APAC hours, but feel free to message me anytime and I'll try to respond as soon as I can.
Looking forward to meeting you in the Community!
Amanda Pruyn
Senior Program Manager, Community
