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Meet your Community Team!

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amanda.k
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Meet your Community Team!

Hello, and welcome to the Community!

 

Our community team is here to help you get the most out of your Autodesk Community experience. Feel free to contact any of us via Private Message, or mention us in our Feedback Forum, should you need help getting around the community or have a question!

 

Please note that our Community Managers are not technical experts. For technical or product-specific questions, please post in the appropriate product forum to help ensure that you receive a timely response. 

 

This is our team: 

 

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Hazem Adel

Community Manager - Arabic & German

@hazem.adel 

Hello everyone! I am Hazem, and I joined Autodesk as a community manager for the German and Arabic communities in March 2021.

 I come from an architecture and urban planning background and before joining Autodesk I worked as a community manager for other communities (online and offline) which got me involvedin social innovation, civic hacking and 'co-living' among other topics.  

I love to work with diverse communities as I get chances to learn from every individual in them and I believe I could get inspired by a lot of people in this community.  Otherwise, I love to play football, read and doodles and I have a passion for art and design. However, I am neither an artist nor a designer.  
 


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Chris Benner 

Industry Community Manager -
Design & Manufacturing

@CGBenner 

Hello Autodesk Community! 
My name is Chris Benner, and I am the Industry Community Manager for Design & Manufacturing.
 
I come from a background as a mechanical designer and drafter for more than 20 years, using Autodesk products for most of that time. I was inducted into the first class of Autodesk Expert Elites at Autodesk University 2012 and have been active on the Autodesk discussion forums and social media for many years. I have been a speaker at Autodesk University since 2014, including a trip to Moscow that year to speak at AU Russia. I have been active in both the Inventor and Vault Beta programs and have actively worked with those product teams to improve and troubleshoot those programs. My specialities have been Inventor Tube & Pipe, and Vault Professional.  

Outside of my CAD work and Community involvement, I am also an amateur photographer and photo artist, and I enjoy reading, music and singing.  My wife and I enjoy traveling, and I also enjoy taking excursions with my grown daughter.  The three of us are big movie fans, especially Star Wars, Harry Potter and anything Marvel…. Yes, we’re all big geeks.  


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Oliver Briggs

Community Manager - Students & Educators

@o.briggs 

Hi everyone! I joined the community team in 2021 to help run and manage our Student Group hub, our student community here at Autodesk! This has since evolved into our Students & Educators Community, which helps support all education users if they have issues, and also provide them with insights into industry, and tips for their careers.  

Whilst I help manage the community part-time, I work full-time delivering training in Fusion 360, manufacture and design across the UK to schools, universities, industrial partners, and hobbyists. I graduated from Warwick University with a master's in engineering in 2021. 

You will often see me out on the water in my free time as I love to sail, kayak, and windsurf!  

I am looking forward to talking to you all in and around the community! 


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Claudia Campos

Community Manager - Portuguese

@clacampos 

I am an architect and have been working with Autodesk products since 1988 in AEC industry. All the time I worked with training and support for Autodesk at a distributor in Brazil, some dealers and ATCs next to running my own company. I started with AutoCAD release 9 in a very different world - from a technology perspective - from today. I’m an Autodesk author as I wrote many AutoCAD and Revit books. I started my contribution to Autodesk Brazil User Community since it was created in 2009 as a collaborator and since 2011 I am the Community Manager for the Portuguese speaking Autodesk Community. I live in São Paulo Brazil with my family.  I hope we can help you in any issue you have because one of the best feelings we can have is to see someone happy with an issue solved! When I am not working with the Community I like jogging, listen to jazz and bossa nova watching good movie and speaking friends with a glass of wine! 


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Alodia Cano

Senior Product Manager - Community

@alodiac

Alodia Cano is the Lead Sr. Product Manager for Community. She has worked in product for 15 years, including building community experiences for gaming and entertainment communities and an influencer platform for a video game company. Alodia has been at Autodesk for six years, working on AU Online as well as Digital Help, Learn, and Community. When Alodia is not working, she is a part-time instructor and career coach where she helps professionals looking to transition into product or tech.


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Christopher Coumbe

Director - Community Practice

@christopher.coumbe 

Hi Autodesk Community,
I have been with the Autodesk Community Team for 3 years and am the Director of Community Practice. My role focuses on aligning the community with other teams at Autodesk, whilst also managing our projects and programs, in which my team promote and establish best practices globally and provide improved and consistent experiences for our community across all our platforms.


I have been with Autodesk for almost 11 years now and have worked in Customer Experience, Service Design, and Business Architect roles. My background is technical and moved into technical management and process consultancy, with a stint as an aerial photographer in Sydney, Australia prior to working at Autodesk. I was born in England and lived in Australia for 12 years before moving to California 11 years ago. Outside of Autodesk, I take advantage of the great weather that California has to offer; cycling, rowing, tennis, golf, and hiking with my Husky, Lunar.


I am excited to be working in this team and look forward to meeting and working with our Autodesk community. Please feel free to contact me and share how we are doing, and how we can improve your community experience.


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Tiana Dame

Community Program Manager

@Tiana_Y 

Hi! My name is Tiana, I am a Community Program Manager at Autodesk.

Prior to being a Program Manager, I was an Industry Community Manager and before that a Technical Support Specialist here at Autodesk. Before joining Autodesk, I was working in the aerospace industry as a designer and drafter. I really enjoy helping people and learning new things, which is what brought me here to Autodesk. When I am not working, I love to travel, cook and read. If I am not doing one of those I am probably outside with my dogs! Please feel free to tag me in posts or PM me with questions or concerns regarding the Community!
 


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Hagen Deloss

Industry Community Manager - M&E

@hagen.deloss 

Hi, I’m Hagen Deloss, and I am the Community Manager for Media & Entertainment.

I have worked in a variety of capacities in the games and product visualization industries. From game design, art, and animation for shipped titles on Xbox, Switch and IOS, to T-shirt illustrations for bands, and 3d product and storefront rendering for brands, I have worn a lot of hats in the 13 years I have been “in the workforce”.

I now spend my time at Autodesk working with content creators helping create Maya and 3ds Max learning content, as well as creating accessible events, with a focus on education and job opportunities.


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Amanda Di Pancrazio

Industry Communities Strategy Lead

@amandadipancrazio

My name is Amanda Di Pancrazio and I'm the Industry Communities Strategy Lead at Autodesk. My background is in games and graphic design, and my priority is being a cheerleader at Autodesk for you - the community. My main focus at the moment is our Creators' Program, which is all about supporting and building close relationships with content creators in the industries, whether that's "Youtubers", Streamers, Podcasters, or Bloggers. 

Looking forward to connecting with & learning from you!


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Patrick Emin

Community Manager - French 

@patrick.emin 

I joined Autodesk in April 2016 as the French community manager after a lifelong experience as an AutoCAD user, trainer, AutoLISP and .NET programmer. I started using AutoCAD in 1985 in Sydney, Australia, where I spent several years. I worked on the stadium project for the Sydney 2000 Olympics. Back in France, I became an AutoCAD coach, tech support and developer for six years for an AAD/ATC company. 

I have written AutoCAD books in French. I then became an IT project manager for a 100 people company near Lyon, France, developing in C# for AutoCAD. Highly active on the Web, I created the first French community CAD site in 2002, several CAD sites, blogs and forums, and I am now fully committed to help the French Autodesk users community and very enthusiastic about this mission!  My role is to connect our customers and users to the expertise they need. 


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Mark Gunn

Senior Director - Community

@MarkGunnAutodesk 

Hi Autodesk Community. I lead this wonderful Autodesk Community Team. I've been working in Autodesk for many years in a variety of roles, and this is my latest and most exciting challenge. I was born in England and grew up in Ireland. My first 5 years in Autodesk were in Neuchâtel, Switzerland before moving over to San Rafael in California. I've had operational, program, IT, business process and business architecture roles before finally coming to my true calling, and joining the Community team.

Outside of Autodesk, I'm a geekdad of two adult sons, an avid traveller, amateur photographer, and wildlife lover.

We owe you, our community, an enormous debt of gratitude, that I have seen from behind the scenes for well over a decade now. Like the rest of my team, I’m inspired by the amazing things so many of you do, embarrassed by how difficult we make it sometimes, but passionate about helping you and connecting you to the right expertise. I'm listening intently and developing an understanding of what it is you need. Please don't hesitate to reach out and share your personal point of view at any time.


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 Jonathan Hand

Industry Community Manager - AEC
(Architecture & Building)

@handjonathan 

Hello everyone!

My name is Jonathan, and I am the Industry Community Manager for AEC (Architecture & Building). I’m an Expert Elite Alumni who has been active in the community before this role under the user name múinteoir, which might be why the name looks familiar to some of you. I am excited to take on new responsibilities as a part of the Global Community Team and am thrilled to work with you all and hopefully get to know you better through the Community!

I will be promoting engagement and making sure the community grows and is an excellent place for anyone to ask questions, get answers, or share content. I will also ensure that discussion topics can be found more efficiently; you might see me following up and engaging in discussions so a solution can be found and marked and just keeping the boards updated with information, such as when Office Hours/ Answers Days will be, etc. I want to ensure that all the information you need is readily available to you and that the forums are a great place to come and engage with other community users!

You should know that I have some technical expertise but am probably not nearly as proficient as you are with the products, but I am here to support you all, so feel free to @mention me if needed. 

I look forward to helping make the community an excellent place to share, connect, discuss, and get the help needed. 


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Maureen Higgins

Community Operations Manager - Programs

@Maureen.H 

Hi Autodesk Community, 

I joined the Autodesk Community team in 2018 and co-lead the Autodesk Expert Elite program.  The Autodesk Expert Elite program recognizes customers around the world who contribute to the Autodesk Community by sharing their product knowledge, best practices, and expertise.  To learn more about the Expert Elite program, please visit the Autodesk Expert Elite website. 

Outside of work, I have a degree in Business Administration from Dominican University of California.  In my free time, I love to cook, hike, travel, and spend time with family and friends. 

 


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Da-Eun Jun (Eunny)

Community Manager - Korean

@daeun_jun 

I am Da-eun (Eunny)

I am the Community Manager for the Korean Language Communities at Autodesk. I have a Bachelor's degree in Mechanical Engineering from Hanyang University ERICA and a Master's degree in Industrial Design from UNIST. I have been running a YouTube channel in Korea since 2016, mainly focusing on introducing 3D modelling and 3D printing. I have a great interest in modelling education and served as an Autodesk Tinkercad advisor from 2018-2019. I really love Maker Fairs. Under the name Eunny, I participated in 20 Maker Fairs across 8 countries, showcasing her 3D printing creations. Even now, I enjoy creating and sharing many 3D modelling files.


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Tarek Khodr

Senior Manager - International
Communities & Operations

@Tarek_K 

Hi everyone! 
I joined Autodesk in August 2015 and oversee all International Communities, Community Operations, global Moderation, and the global Admin & Backend function. During my tenure at Autodesk, I always grew Communities, amplified best practices, and nurtured and tried to help Community members. Overall, even before Autodesk, I always focused on digital communication, engagement practices, and community and social media management. One thing you could say about me is that I always was addicted to communities and communication. I joined some communities already during my teenage years. So, being based in Germany, I am happy to be your point of contact when it comes to everything Community during EMEA hours. 

 

Besides this, I like reading literature, romanticism, good fantasy, and Sci-Fi literature, and listening to music a lot, especially rock and metal. Feel free to reach out anytime if you need me.     

 


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Amanda Kinley

Community Program Manager

@amanda.k 

Hi Autodesk Community! I am a Program Manager, working for Christopher Coumbe and with this amazing team. 
 
I have been with Autodesk for 11 years, starting with Customer Service (some of you may recognize me from helping with the brand new Twitter handle back in 2013!), then managing various teams at Autodesk. Before Autodesk, I worked as a Veterinary Technician, and enjoy having my Zoom meetings crashed by my pack of dogs and cats at home. 

When I am not at work, you can find me outside hiking, scuba diving (even though California waters are cold!), or reading. I love fostering animals, so I’ll always be willing to share a dog or a cat picture as well. 

I can’t wait to engage with you, and help make this community even stronger! 


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Olcay Kük

Community Manager - Turkish

@Olcay.Kuk 

I live in Antalya, Turkey. I graduated from EMU with a degree in Computer Science & Information Systems. I’m married and have two daughters. I have been working for Autodesk Since 2013 as a Community Manager. I’m moderating Turkish Autodesk Forums and doing some strategic works for the Turkish Community. I'm working for the purpose the community where the users can support one another by sharing their knowledge and nurturing their skills. Before, I worked as a manager in the software and IT industry. I provided digital business development and marketing consulting services to some international companies. I am very excited about all my work with Autodesk. Getting to know new people and helping them is my greatest motivation. In my personal life, I like travelling and exploring new places with my family.


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Wendy Lim

Industry Community Manager -
Architectural, Engineering & Construction

@lim.wendy 

Hi Autodesk Community! My name is Wendy Lim, I recently joined the Autodesk Community Team as Community Manager (Architecture, Engineering & Construction) for Autodesk.  Some of you may have seen me already in the forum, but for those who may have not, I would like to take this opportunity to introduce myself. 

I graduated from University Science Malaysia with a Bachelors of Civil Engineering and began my career in civil engineering working on a variety of projects in Malaysia, U.A.E, Qatar & Pakistan.  My jobs introduced me to the CAD and BIM world, and after 10+ years in civil engineering life, I decided I was ready for a change. Eventually, I landed at Autodesk Singapore in 2012, as a Product support specialist where I get to apply my engineering background to my role, then as a Division Manager, driving supportability improvements that elevate the customer support experience. 

My hobbies include outdoors adventures, especially running and hiking. I also enjoy spending quality time with my three soccer-crazy boys, solving math puzzles, and travelling. 

I’m so looking forward to working with this team and this community. I love to hear your feedback, and am extremely inspired by everyone’s’ amazing and generous contributions to the community. If you have any questions, or if you want to get even more involved, I’m your go-to person. Please feel free to PM me or send me an email. I can’t wait to meet some of you in person! 


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Lisa Maggio

Community Operations Manager - Programs

@lisa.maggio  

Greetings! I joined the Autodesk Community team last year as a Community Operations Manager serving the programs we deliver. I'm usually in the background on new and exciting Autodesk Community programs, working to optimize operations and unify the across all our communities. I am passionate about great customer experiences and am engaged in delivering excellent experiences to go with our amazing products.

When I'm not working, you can find me at Disneyland! I also enjoy time with friends and family here in the San Francisco Bay Area, crafting just about everything I can, and baking. 

I'm excited to be here and be building great Autodesk Community experiences! 


I'm excited to be here and be building great Autodesk Community experiences! 


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Kiyomi Mier

Senior Manager - Community

@Kiyomi.M 

Hello Autodesk Community! 

I joined the company in 2004 and have had a few different manager roles in the customer service and partner support organization at Autodesk.  

 

My new exciting chapter with the Autodesk Community started in 2016.   

I hope to help establish a community where the members can connect and help each other, share knowledge, nurture their skills, and develop their careers.  The ultimate desire is to remove the language barrier to make Autodesk Community the most inclusive, accessible, and resourceful place for anyone and everyone to join, participate and engage to achieve new possibilities. 

 

I lived in Virginia, USA, and Singapore and settled in Japan, where I grew up.  I enjoy cooking, baking, gardening, and traveling outside of work.  Gardening is the latest hobby.  I never knew the joy of harvesting the home-grown vegetables and berries, thinking about how to cook them, and finally eating them.   

I welcome you all to Autodesk Community and looking forward to creating, improving, and providing a better experience and space together for all of us can enjoy and take pride in.  The very first step will start from participating. Be an engaged member today! 


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Joaquim Moral

Community Manager - Spanish

@joaquim.moral 

¡Hola Community!
I'm the new Community Manager for Spanish, and I live in Barcelona.

I am an art history graduate from Universitat de Barcelona and a master's in Cultural Management and Strategical Communication. Prior to joining Autodesk, I worked as a cultural and communications Manager in different fields, as well as on campaigns in PR and political communication, establishing and growing communities from scratch. 

With the Spanish Community, my interest is to give the group and the people at the center of the actions, keep building an open and safe space for all of us, and create together new initiatives to promote our community.

Personally, I love to socialize, travel, read, write and cook! I lived in different European cities and I am a real passionate about discovering new and interesting destinations, stories and cultures. 

Feel free to reach out in Spanish, Catalan, and English.

See you in the Forums in Spanish!


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Dmytro Mukhin

Community Manager - Ukrainian

@DmytroMukhin

Hello Autodesk Community! 
My name Dmytro, I`m Community Manager for Ukrainian Language Community. 

I have two degrees from the National Technical University “Kharkiv Polytechnic Institute” in Computer Science and Administrative Management. From 2012 to 2014 I was Autodesk Student Expert and was involved already in everything Autodesk. Afterwards I made the next step and through my ongoing and stellar Community participation I became an active participant in the Autodesk Expert Elite program. Additionally, I was always taking part in and hosting sessions at different Autodesk events, from local meetups to regional and global One Team Conferences as well as Autodesk University. Last couple of years I am working at an Autodesk VAD in Ukraine supporting Autodesk VARs and customers. 

 But my life does not only consist of Autodesk, its products, and activities. I`m also likes to read and write about tech news from all over the world! I`m especially interested in all activities of Elon Musk and Apple as a company. Also, I like to watch Marvel Studios movies and series. Last but not least, I have won several competitions in climbing and experience in mountaineering.   


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Eddie Paz

Community Content Producer

@eddie.paz29A8V

Hi everyone! My name's Eddie Paz and I'm a Community Marketing Producer here at Autodesk. I'm based out of Toronto, Ontario where I live with my partner and two lovely cats named Link and Zelda. I joined Autodesk in late 2021 and my main focus has been creating content for and managing our Media & Entertainment community site, AREA. Since AREA's redesign last Spring, the site has continued to prove itself as a key hub of fantastic user-generated content and home to countless inspiring articles and interviews penned by our talented AREA Team. Getting to work directly with the 3D community is one of the most rewarding aspects of my job and I'm excited to continue finding and sharing the great work creatives like yourself make with our tools everyday.

In addition to my work at Autodesk, I am also a multi-disciplinary artist. My most recent projects include starring in the feature film Night is Limpid and the release of my latest experimental short, FOR THE LOVE OF EVA. I'm always down to chat about the latest in movies, TV, games, or art in general! 


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Diana Rouge

Social Media Engagement Manager

@diana.yr 

Hello! I’m Diana - I joined Autodesk in June of 2018 where I helped to maintain support on our forums and social accounts. You can still find me on social media managing our Autodesk Community Twitter, Facebook and LinkedIn pages – have something cool to share? Send it my way! I’m always on the lookout for the latest news, success stories and customer features. 


I’m a native of San Francisco and have a degree in Broadcast & Electronic Communications, am certified in Social Media Digital Marketing, and am also a certified EKG Technician. In my spare time you can find me at local coffee shops with a book, going to sports games, or hanging with my rescue dog Polly Pocket.  


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Katinka Sante

Senior Manager - Customer
Advocacy Program

@santek1 

As the Community Customer Advocacy Sr. Manager, I have the privilege of leading Autodesk Expert Elite, a program recognizing customers around the world who contribute to the Autodesk Community by sharing their product knowledge and innovative practices.  So many Autodesk advocates have used Autodesk Community resources to learn how to master the use of Autodesk products and have a deep passion for giving back to our customer community by sharing their learnings with others.

Members of the Autodesk Expert Elite program participate in Community ForumsCommunity Conversation webinars, Community Voices blog, Community Tips and are active in various social media channels. If you are interested in learning more about the Autodesk Expert Elite program or Autodesk Community, please refer to our website links: Autodesk Expert Elite and Autodesk Community.

I have been with Autodesk for several years and have held various positions, including Channel Sales Manager, leading Customer Service Operations, and Program Management. I’m very passionate about customer advocacy and privileged to represent the talent and deep passion of Autodesk customers.  


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Mari Shimode

Community Manager - Japanese

@mari.shimode 

Konnichiwa Autodesk Community!

I’m Mari and a Community Manager for Japanese. I’d been managing local corporate social media accounts in Autodesk brand team until spring 2021, and transferred to the community team. 

Before joining Autodesk, I was in the digital and social media marketing industry for quite a while. With this background, my goal as a community manager is to expand our local community to wider digital platforms. Outside of my work, I like to cook, bake and visit bakeries and pastry shops. This may sound very weird but my day starts with browsing pictures of cats around the world on social media, though I’ve never had one before. 


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Leo Warren

Community Manager - Students

@LeoWarren-EDU 

Hi Autodesk Community! I’m currently in my second year of being with the community team as a Community Manager, but my fourth year of managing the Autodesk Student Community, as we changed platforms to join the rest of the community. I work with Amanda, Oliver, and the wider community team to support students and improve the experience of the students through the Student Group Hub and various other projects.  

Outside of Autodesk, I’m a second-year Chemistry Student at the University of Warwick! When I’m not studying or working, you can find me outside or being active, either on my bike, climbing, swimming or kayaking.  

As always, my PMs are always open, so feel free to ask me any questions or tag me – especially on education licenses and Inventor! 


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Lynn Zhang

Community Manager - Chinese

@lynn_zhang 

My name is Lynn and I'm a Community Manager for the Chinese Language Community. I’ve been with Autodesk since August 2013 (time flies!). I’ve held various positions in the past including Customer Support, Customer Loyalty Specialist, Social Media and Community Engagement. 

Apart from the Chinese Community, you might also find me in some of our English forums where I started my Community journey. I've also managed a few English product forums in the past. My goal is to connect you with the expertise you need and make sure you have a great experience in the Community.  

I’m originally from Shanghai, China and joined Autodesk in 2013 from our APAC Headquarters in Singapore. Currently, I’m based in Sydney, Australia. (I’m a proud APAC citizen! 😊) So I will mostly be available during APAC hours, but feel free to message me anytime and I'll try to respond as soon as I can. I love helping people, and will continue my effort to make the Community a desirable platform for our customers to get support and share knowledge.   

When I’m not at work, I enjoy going to the gym, swimming, doing Pilates, going to the beautiful beaches here in Sydney. Other than being active, food is my biggest passion and I love trying out new cafes and restaurants! 😊 I also have a passion for travelling, learning about different cultures and meeting people from all kinds of backgrounds. 

Looking forward to meeting you all in the Community! 

  

When I’m not at work, I enjoy working out in gym and my Pilates class and going to the beautiful beaches here in Sydney. Other than being active, food is really my biggest passion and I love trying out new cafes and restaurants! 😊 I also have a passion for travelling, learning about different cultures and meeting people from all kinds of backgrounds. 

 

Looking forward to meeting you all in the Community! 




Amanda Kinley
Community Program Manager
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