you do not have permission to access online map data

[edmerson.junior]

When I try to open the geographic map this message appears

[v-silvestre · Accepted solution]

There could be a couple of different issues causing this, I would first start with the steps within the following Autodesk article:

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/You-do-not-have-pe...

[Pointdump]

Hi Edmerson,
Excellent link from @v-silvestre. Try that.
In the past I've gotten that dialogue box and I'd just say OK or close, and Bing would still come up in a few seconds.

Dave

[brian.strandberg]

@Pointdump , curious if you got that going again.  On the rare occasions it goes down, I tend to hear about fairly fast.

Thanks.

[Pointdump]

Hi Brian,
I haven't seen it this year, but was fairly common when I was using 2022.
Dave

[lim.wendy]

Hi Edmerson,

Welcome to the Civil 3D forum! Vincent's right (thanks for the Autodesk article). 

Follow the troubleshooting steps and you should be good to go.

Do let us know if you still require assistance. 

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