storm and sanitary analysis install failed error 15

storm and sanitary analysis install failed error 15

mustafa.eldawy
Explorer Explorer
1,389 Views
3 Replies
Message 1 of 4

storm and sanitary analysis install failed error 15

mustafa.eldawy
Explorer
Explorer

I couldn't install storm and sanitary analysis and the message in the photo appears every time I try 
error 15 install failed 
can any body help me with that ?

Accepted solutions (2)
1,390 Views
3 Replies
Replies (3)
Message 2 of 4

lloydmoloney
Explorer
Explorer
Accepted solution

Steps to resolve this issue:

Set the system date back to June 19th, 2022 and install the Storm and Sanitary (then put the date back to the current) - this is the easiest and simplest method.

Message 3 of 4

Charlie.Ogden
Autodesk
Autodesk
Accepted solution

There are new builds up today that resolve an issue with a third party component blocking the install of SSA.  SSA 2022.0.2 hotfix and SSA 2023.0.1 hotfix are full installs that don't require an earlier version to be installed first - but you also don't have to uninstall an earlier version if you do already have one installed.

 

Please let us know if you still run into an issue. Sorry for the inconvenience this may have caused.

 



Charlie Ogden, PE
Product Manager
Message 4 of 4

mustafa.eldawy
Explorer
Explorer

it actually worked 
thank you man 
I appreciate it 

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