Geotechnical module - Not "loading"

[Anonymous]

I have a student license civil 3d. I downloaded it from my membership page to geotechnical module and installed. I can't run. Hang up in the ''loading'' section. Example photo attached. Do not work in student license? or Is there another problem?

Help me plaese.

@BushW has edited your subject line for clarity: Geıtechnical Module Help

[natasha.l]

Hello @Anonymous,

You seem to have installed & activated the product just fine. I will move this post to the AutoCAD Civil 3D forum for you, this is a product related issue and a product specialist could better assist you with these types of questions. 

Thank you for posting. 

[BushW]

Hi @Anonymous

Please review this solved <<post>> and see this to see if this offers a possible solution to your issue. In reading this information, it was a suggested reinstalling the Geotechnical Module. I hope this provides a solution to this problem.

Please select the ‘Accept as Solution’ button if my post solves your issue or answers your question so, other Community members may benefit and thank you for doing so, and I'm here to help.

[Anonymous]

Thanks Bushw;

I read Related topics. After  I did uninstall and reinstall to Geotechnical module 2017. But My problem didn't solved. The problem is continuing. Maybe my problem is student licence.what do you think it? 

[BushW]

Hello @Anonymous

Sorry, for the late response on this issue but, I suggest trying doing the following below to see if this offers a solution.

1. Right click the .exe file, and select 'Run as administrator' to run the installer, see if works
2. Try to login with a local admin user or the system default 'Administrator' to run the installation.
3. Try a repair of the civil 3d install
4. If above not work, try to use this tool:http://support.microsoft.com/mats/program_install_and_uninstall/en-us

Please keep us posted on this issue. Thanks!

Please select the ‘Accept as Solution’ button if my post solves your issue or answers your question so, other Community members may benefit and thank you for doing so, and I'm here to help.

[Anonymous]

Hi Bushw

I tried 4 article. But not worked.

I install civil 3d 2018 and geotechnical modul 2018 but again not worked

I dont understand this problem.

Thanx Bushw

[BushW]

Hello @Anonymous

Please, take a look at <<this>> to see if this may a solution to your problem. 

Wendell

[BushW]

Hello @Anonymous

I just wanted to follow up here, any thoughts on my previous post? Thanks for the update!

Best Regards,

Wendell

[Anonymous]

Hi Bushw

I tried your solution but again  same problem. ''Loading'' don't passed. Maybe Geotechincal module don't use for studenet licence?

My friend has got a Civil 3d normally licence and running geotechnical module on his pc.

Maybe this problem doing from student Licence  Bushw?

Thank you.