Geotechnical modeler installation failed

Geotechnical modeler installation failed

jaanYPY4L
Advocate Advocate
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Message 1 of 16

Geotechnical modeler installation failed

jaanYPY4L
Advocate
Advocate

Hi

Is anyone else having troubles installing the new Geotechnical Modeler 2022?

jaanYPY4L_0-1644417058330.pngjaanYPY4L_1-1644417067738.png

 

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2,249 Views
15 Replies
Replies (15)
Message 2 of 16

DarrenP
Consultant
Consultant

no

i downloaded from my Account & installed i didn't use the desktop app

DarrenP
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Message 3 of 16

jaanYPY4L
Advocate
Advocate

Downloaded it from there too and same error...

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Message 4 of 16

cjohnstonJQ8JG
Explorer
Explorer

I received the same error trying to install this module through both methods.

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Message 5 of 16

aaron.hansen
Observer
Observer

On my laptop I'm having this same issue.  Seems to be fine on my work PC?

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Message 6 of 16

DBreisch
Advocate
Advocate

Still cannot install this. 

 

Side note, is there any way to remove this from the App so I just don't see the update? I don't even want it, just want it cleared from my list (yeah yeah I know).

Message 7 of 16

Elina.P
Autodesk Support
Autodesk Support

Hi All!

Try to use the workflow described here, which includes the extension installer.

 



Elina P.

Technical Support Specialist
Civil Engineering Solutions
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Message 8 of 16

atrealt
Explorer
Explorer
The link you provided is not working for users unregistered at wiki.autodesk.com which seems to be only for autodesk empoyers.
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Message 9 of 16

Elina.P
Autodesk Support
Autodesk Support

You're right, I will look for the source which is open for you. 

In the meantime, try to download it through your Autodesk Account instead of the Desktop App.



Elina P.

Technical Support Specialist
Civil Engineering Solutions
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Message 10 of 16

DBreisch
Advocate
Advocate

"..try to download it through your Autodesk Account instead of the Desktop App." Then what's the point of having the app? Appreciate the help but too many things from AutoDesk are workarounds versus fixing problems.

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Message 11 of 16

atrealt
Explorer
Explorer
As previously mentioned it does not work as well. It gives the same error. I expected more sophisticated solution like registry edit etc. There is some problem with installation of this extension itself. My context is Windows 11 with all current updates and Civil 3d 2022 edition with all current updates. The downloaded extension is 2022 edition respectively too. All other updates were applied with no issues.
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Message 12 of 16

jaanYPY4L
Advocate
Advocate

Any progress? If there is a workflow and an installer, just share it here.

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Message 13 of 16

654work
Collaborator
Collaborator

What's the status of the fix?  We are having the same problem with the install.  Have tried the install with the Desktop App and downloading the file, both failed.

 

C3D 2022, latest updates

WIN 10

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Message 14 of 16

jaanYPY4L
Advocate
Advocate

Actually got it installed. No fix, i just updated the regular AutoCAD 2022 and i think the licensing thing too to the latest version, and then it just worked. Apparently just having your Civil 3D up to date isnt enough.

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Message 15 of 16

DBreisch
Advocate
Advocate

This should not be marked as a solution because it worked for one person. The installation still fails.

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Message 16 of 16

zrobinsonBXDV5
Explorer
Explorer

I don't know if anyone is still having problems with this, but I found that the link below has an update to the Autodesk Installation Service (the  AdODIS-installer.exe file) that FINALLY made the geotech modeler update. I had to download this in order to update the Civil 3D 2022.2 update and surprisingly it worked. The steps are about halfway down the page.

 

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/A-requ...