Failed to use a .NET application

[sandro.stefanac]

Hi,

I'm trying to use a .NET application named "Hydrovalves" for drawing waterworks fittings made of ductile cast iron. You can find it on this page: https://miv.hr/en/ (search: "HYDROVALVES - AutoCAD Add-on") and here are instructions for use: https://miv.hr/upload/2016/02/miv_hydrovalves_56b447f764da8.pdf.

After I installed it in "C:\Program Files\Autodesk\AutoCAD 2020" and loaded it through "netload" command in Civil 3D 2020 I tried to run it with command "hydrovalves_show". Unfortunately only a blank dialog window appears without any element to select and add to my drawing.

Technical sales support assistant in a company that made this application suggested to me to check whether I have the latest version of .NET framework installed on my computer. I checked, I have installed .NET Framework 4.8, so that can't be a problem, I suppose.

Does anybody know what could cause a problem?

Thank you,

Sandro

[Jeff_M · Accepted solution]

Drag the palette larger and the items will display. Unfortunately, it appears that the language options don't work so I cannot decipher what is being displayed.

[sandro.stefanac]

Thank you Jeff! It works! Never thought palette was to small to show items!

Best regards,

Sandro

[hrvoje_keroH9A7V]

Hello, I tried to use Hydrovalves, but after selecting file „HydrovalvesMivLib.dll“ and entering command "hydrovalves_show" I get message: Unknown command "HYDROVALVES_SHOW". I have installed latest .NET Framework 4.8 but it didn't help. 

Does anybody know how to solve this problem?

Thank you,

Hrvoje