Dialog Boxes Appear Off-Screen

[GcobbMTJJW]

When I start up Civil 3D the dialog box appears under properties as a normal drag down.  After some time it begins to appear on another screen and when I move to click what I need, it disappears.  I have to scroll down in the properties box to get it to stay up so I can change what is needed.  If it is a property that does not allow scroll in properties I have to use the up and down arrows. 

I've spent countless hours searching for a solution to no avail.

Thank you  

[pendean]

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@GcobbMTJJW wrote:

After some time it begins to appear on another screen and when I move to click what I need, it disappears. 

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Is your C3D2022 fully updated? Share a screenshot of your ABOUT command to confirm.

Is this a sudden new problem this week? Or only since you went to a 3-monitor setup?

[GcobbMTJJW]

We've always had dual monitors and and this is something that has occurred for as long as I can remember.

[GcobbMTJJW]

Has anyone found a solution for this one?

[v-silvestre]

Hi @GcobbMTJJW, there's a way to reset all dialog box positions in C3D, but it means you have to edit your Registry.

In the Registry, path to:

\HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\Rxx.x\ACAD-XXXX:409\Profiles\profile name\Dialogs

I recommend backing up the Registry up before changes, but from here just either locate the specific dialog box OR right click > Delete the Dialog box folder.  This will just reset everything back to default for all dialog boxes.

[GcobbMTJJW]

Hello all,

 We recently upgraded to Civil 3D 2024 and now the drop down box appears somewhere completely off screen.  I am not allowed to edit the registry and sent the previous comment to our help desk and they did what was suggested.  This worked for about 3 days and it started happening again.  We have hundreds of label types and this has become incredibly frustrating. Is there any solution to this?

[AllenJessup]

There are often options in a Graphics Card Manager to allow you to "Force Windows on Display" of "Keep dialog boxes from opening off screen". Go through you're to see if you have any similar options.

[Ragdern]

Are you by chance using a laptop? I regularly have an issue when switching from laptop to multiple monitors. Fix is to set one monitor as a primary display and set the palettes on it before switching back to multiple monitors.

[GcobbMTJJW]

Neither of these options worked.  It resolved the issue but only for a limited time. I appreciate your efforts.