Content Catalog Editor Not Saving

[jmccollister2YP4N]

I have a pressure pipe created using the "Imperial_AWWA_PushOn" catalog. When to the pipe in section view, the label displayed "???" for Inner Diameter. I went to the Content Catalog Editor and the Inner Diameter was blank for this catalog so I filled in the values but it wouldn't save. If I went to another catalog and returned to push on, the inner diameter column would be blank again. No other catalogs have this issue. How can I get the values to save?

[Cadguru42]

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@jmccollister2YP4N wrote:

I have a pressure pipe created using the "Imperial_AWWA_PushOn" catalog. When to the pipe in section view, the label displayed "???" for Inner Diameter. I went to the Content Catalog Editor and the Inner Diameter was blank for this catalog so I filled in the values but it wouldn't save. If I went to another catalog and returned to push on, the inner diameter column would be blank again. No other catalogs have this issue. How can I get the values to save?

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There's some more info we need to know about in order to help.

1. Is this the default, out of the box catalog that was edited?
   1. If so, do you have write permission for that folder location? The default is read-only.
2. The inner diameter fields that C3D uses is a combination of the pipe data itself (upper portion on Content Catalog Editor) and the Connection Points data (bottom portion of the Content Catalog Editor). Both Inner Diameters, both Outer Diameters and both Wall Thickness fields need to be filled out and matching each other.
3. Are you sure the section view pipe label is trying to read "Inner Diameter"?

[jmccollister2YP4N]

1) I am not sure what the default is. How would I determine?

2) See attached picture...

3) Yes I am sure I selected "Inner Diameter"

 

[Cadguru42 · Accepted solution]

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@jmccollister2YP4N wrote:

1) I am not sure what the default is. How would I determine?

2) See attached picture...

3) Yes I am sure I selected "Inner Diameter"

 

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1. What catalog are you editing? Where is it stored and has it been edited before? If it's whatever comes with the software and hasn't been edited then it's the default. That is what Out of the Box (OOTB) means. 
2. Your screenshot is showing the upper portion that I mentioned before. When you select a part you'll also see on the bottom half of the Content Catalog Editor there are more fields for the Connection Points. Those must also be filled out as well.
3. The label is showing ??? because the catalog has no information for Inner Diameter as shown by your screenshot.

It sounds like you're not getting the changes to your catalog saved because it's in a folder that's read-only. You need to make sure you have write permissions to the folder the catalog(s) is in. I recommend making a copy of the OOTB catalogs, put them in a folder you create (either a local folder or on a server that's not ACC), then create your parts list using those copied catalogs. Editing the default catalogs in their install location can cause issues such as write permissions, issues when a new version comes out as the catalog path changes, etc. 

[jmccollister2YP4N]

Creating a save as of the catalog was the solution. Once I did that I was able to just type in the inner diameter to the column shown in the picture above. Thank you very much for the help!