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Civil Engineering Data Translator 2024

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charlie14
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Civil Engineering Data Translator 2024

Is anyone having trouble getting Civil Engineering Data Translator 2024 to open?  When I open the program, I enter my username and password.  After typing in my password, I have to double-click on the "sign in" button (never had to do that before.  Once I double click, I just get the "spinning wheel" and the program will not sign in.  I have already tried to uninstall and re-install, with no change.

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pendean
in reply to: charlie14

Log-in issues are never resolved with a software reinstall: you need a license review from your in-office Account Admin or from Autodesk Support (open a ticket from your accounts page).

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