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civil 3d randomly stop responding to keyboard inputs

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Message 1 of 15
jeff.wangD95HG
406 Views, 14 Replies

civil 3d randomly stop responding to keyboard inputs

this is happening a lot lately and doesn't get fixed until I save and close the project and reopen it. then it will work normally but at some random point it will happen again.

everything else is still responsive just not keyboard inputs. And my key board clearly works since I am able to type right now.

 

anyone knows what is going on? its not happening with a specific project

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14 REPLIES 14
Message 2 of 15

Its hard to debug these types of issues remotely.  One thing I would suggest is to reset your Civil 3d installation and see if that helps with the issue.  

 

On the chance it does not, I can tell you what I do when Civil 3d gets stuck.  Go to the windows Taskbar, and Hover over the Civil 3d icon.  Assuming you are running with the default settings, it should pop up a mini-window for each drawing you have open.  Go to the drawing that is stuck and press the 'x' in the upper right to close the drawing.

 

This will force a file save dialog to pop up.  Press Cancel, as you likely don't want to close the drawing right now.

 

This is pretty good at getting it unstuck with about 85% of the times it does that for me.  Some issues this won't help.

Check out my Civil 3d blog at: http://c3dk.com/
Favorite Posts: Use Dynamo For Surface Analysis: https://youtu.be/eJNdX6guMP8
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Message 3 of 15
MMcCall402
in reply to: jeff.wangD95HG

I get this occasionally when I have multiple drawing files open.  Somehow the command line becomes active in a drawing other than the current one. switching drawings and then back again usually gets the focus back where it should be.

 

 

Mark Mccall 
CAD Mangler



Hammer Land Engineering


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Message 4 of 15
neilyj666
in reply to: jeff.wangD95HG

I experience the exact thing that @MMcCall402 describes - randomly occurs and can't reproduce on demand

neilyj (No connection with Autodesk other than using the products in the real world)
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AEC Collection 2025 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760
Message 5 of 15
ChrisRS
in reply to: jeff.wangD95HG

I am pretty sure that it is a new ergonomic enhancement signaling you to take a short break.

Maybe Civil 3D is tired and wants to take a short break.

 

😁😁😁

 

I have encountered the lost focus issue that @MMcCall402 and @neilyj666 mentioned.

Changing layout tabs usually resolves it. 

 

At times I lose the mouse cursor. {Ctrl][Alt][{Del], followed by cancel or [Esc] resolves it.

Christopher Stevens
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Message 6 of 15
brian.strandberg
in reply to: ChrisRS

This issue (loosing focus, inputting in non-open drawing) was really bad in Civil 3d 2018, I haven't seen it in 2022+.  Curious what version you are running when it does this so I know its still an issue.  

Check out my Civil 3d blog at: http://c3dk.com/
Favorite Posts: Use Dynamo For Surface Analysis: https://youtu.be/eJNdX6guMP8
Fast Track your site grading with the new Corridor Workflow: https://youtu.be/Gg7u9-LgIL0
Message 7 of 15
michael
in reply to: brian.strandberg

Still in 2022, had this happen about an hour ago.

 

Only fix is to close the drawing the commands are being run in and she comes back to life.

 

Mike

Message 8 of 15

thanks guys

 

right now I am testing out if this will solve the problem

Typing a command in the command line, and it does not show up in Civil 3D 2015 or 2016 - IMAGINiT Te...

using LEVELOFDETAILOFF

I waited a day to make sure the problem doesn't persist and as of now it has been resolved

 

 

Message 9 of 15
Pointdump
in reply to: jeff.wangD95HG

Hi Jeff,
Have you vacuumed your keyboard lately?
Dave

Dave Stoll
Las Vegas, Nevada

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Windows 10 Pro 64 / Civil 3D 2024
Message 10 of 15
jeff.wangD95HG
in reply to: Pointdump

i am 100000% sure its not hardware issue

Message 11 of 15
Pointdump
in reply to: jeff.wangD95HG

Glad to hear. It has fallen to my lot to ask the hard questions. 🙂
The keyboard on my laptop is part of the cooling system, so I vacuum mine every week.
Dave

Dave Stoll
Las Vegas, Nevada

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64GB DDR4 2400MHz ECC SoDIMM / 1TB SSD
NVIDIA Quadro P5000 16GB
Windows 10 Pro 64 / Civil 3D 2024
Message 12 of 15
ChrisRS
in reply to: brian.strandberg

I find using Civil 3D like eating lunch at a picnic.

If an occasional fly lands on my food or on my face, I just flick it away.

Unless the situation is really egregious, I don't take notice of it.

 

In answer to your question, i keep current on Civil 3D and use 2024 and 2025.

 

I am certain that I have seen this with 2024, but I am uncertain about 2025.
I will try to be more observant. 

 

I seem to have stored this in my "Not Deadly - Things That Will Never be Fixed" folder.

I keep it next to my "Bright, Shiney, Cloudy - Things I will Never Use" folder.

 

I acknowledge that, bright, shiny. cloudy, things are good for many and may be the future.

I am too old, too small and too cash strapped to benefit. That is OK. 

Christopher Stevens
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Message 13 of 15
ChrisRS
in reply to: Pointdump

I have not vacuumed my keyboard, but as a precaution, I have stopped adding cream and sugar to my coffee. 😁

 

Actually, that's a lie. I use a standing desk setup, so my beverage sits about 8" lower than the keyboard.
Barring a gravity failure, I think that I am safe. 

 

 

Christopher Stevens
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Message 14 of 15

@ChrisRS 

you guys are all loser.

I don't even drink coffee and I don't use mug either. I only have water in a sports drink bottle (basically top is sealed and you can only suck the water out to get water with straw). completely eliminating all forms of potential water damage.

Message 15 of 15
ChrisRS
in reply to: jeff.wangD95HG


@jeff.wangD95HG wrote:

@ChrisRS 

you guys are all loser.

I don't even drink coffee and I don't use mug either. I only have water in a sports drink bottle (basically top is sealed and you can only suck the water out to get water with straw). completely eliminating all forms of potential water damage.


Thank you for the call out @jeff.wangD95HG.

 

I believe that you are taking literally some remarks that are intended to be humorous.

The smiley icon 😁 indicates a joke.

 

Inside jokes, bad jokes, dad jokes, and sarcasm are not always obvious.

 

I apologize for any confusion.

 

To all of us High Badge Number Forum Frequenting Folk: 
It is good to remember that our familiarity, shorthand and inside jokes might be off-putting to others.

 

I can't help myself:
I agree with you that mugs do not belong in an office.
Mugs should be scrubbed until scrupulously clean,

placed in a freezer while still damp,

removed when frosty,

and filled with a beverage other than coffee.

😁😁😁

 

Have a nice weekend.

 

 

 

Christopher Stevens
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