This issue involves Infrastructure Suite 2016 and the Civil 3D and Map 3D applications. I work in GIS for a Public Works Department, supporting engineering staff, so I use both Map 3D (my primary AutoCAD tool) and Civil 3D when needed. This issue arises whenever I need to switch applications, either from Map 3D to Civil 3D or vice versa. What happens is that I will immediately lose Online Map after I have switched applications. It will be working fine in whatever application I am using previously, but will not work at all when I launch the next application. This issue can be solved by signing out of A360 and then signing back in. I don't have to close the application I am currently running, just signing in and refreshing the Online Map will generally resolve the issue. What I have noted though, this I have to exclusively use A360 Desktop to sign out and sign in, because if I try to use either application to sign in or out, I get glitches and/or errors. The glitches have been: the A360 drop down menu in the upper right will display I am signed in, but when I bring up the A360 tab in options, it does not show me as signed into my account; I will have signed in using the dialog window in the application, but the A360 dropdown menu still reads "Sign In", I will try to sign out of A360 using the drop down menu, but the option to sign out is not present and the "Sign In" option does nothing; I will try to sign out of A360 using the dropdown menu, but I get an error message indicating that the "Service is unavailable due to I am not connected to the Internet", which I am and can verify very easily.
Again, all of this can be bypassed by simply using the A360 Desktop application to handle signing in and out after switching CAD applications, but this is a bit of a hassle. Has anyone out there come across this same issue and have you found an acceptable solution yet? This isn't a huge priority, but we are looking to deploy Infrastructure Suite 2016 to our entire engineering department and I would like to see if a solution can be found and implemented before that happens. Thank you.
